Gold Avenue caught my attention while researching solid gold investment platforms. I’ve dug deep into this Swiss-backed company through MKS PAMP, examining their claims of zero storage fees and high-level security.
My comprehensive review reveals the genuine strengths and weaknesses behind their marketing promises. I’ve laid out everything you need to know before trusting them with your precious metal investments.
Table of Contents
- 1 What is Gold Avenue?
- 2 What Does Gold Avenue Have to Offer?
- 3 What Sets Gold Avenue Apart?
- 4 Payment Options
- 5 Storage Solutions
- 6 Shipping Policy
- 7 Customer Reviews and Ratings for Gold Avenue
- 8 Pros and Cons of Gold Avenue
- 9 Is Gold Avenue a Legitimate Company?
- 10 Conclusion
What is Gold Avenue?
Gold Avenue represents more than just a precious metals marketplace. It operates as a division of the prestigious MKS PAMP GROUP.
The platform underwent rebranding around 2017-2018. The parent company, MKS, originated in Geneva, Switzerland, establishing its presence in 1979.
Their partner, PAMP, has earned recognition for premium precious metal production since 1977, operating from Ticino, Switzerland.
Their reputation stems from previous inclusion on the London Bullion Market Association’s select list, highly regarded within financial circles.
MKS PAMP GROUP encompasses additional entities, including Manfra, Tordella, and Brookes in America, handling distribution and storage operations.
MMTC-PAMP’s presence in India, with government affiliations, strengthens their credibility through official endorsement.
Gold Avenue functions as an online platform enabling individuals to trade gold and silver, primarily PAMP products alongside other brands.
Their impressive 60-year trading history demonstrates sustained success and reliability. With over 700 professionals across global locations including New York, London, Geneva, Istanbul, Dubai, and Sydney, they maintain extensive reach.
This strategic positioning enables efficient order fulfillment while minimizing shipping expenses. Additionally, local support enhances customer service quality across regions.
Overall, Gold Avenue emerges as a dependable precious metals dealer, backed by extensive experience and global presence.
The Team at Gold Avenue
Gold Avenue employs 30 specialists dedicated to simplifying gold acquisition while maintaining security and trust. Their mission centers on making precious metals accessible to everyone.
- Nicolas Cracco: As Chief Executive Officer, Nicolas focuses on implementing innovative solutions, ensuring direct access to precious metals through modern approaches.
- Omar Liess: The founder established Gold Avenue with accessibility in mind, aiming to eliminate barriers between metal sources and buyers. His mission emphasizes straightforward precious metal acquisition for all interested parties.
- Aristote Matshoko: Since May 2018, Aristote has overseen regulatory compliance and customer relations. His entrepreneurial background includes founding BONNI, an online retail platform. His Swiss education culminated in a master’s degree in entrepreneurship.
- Geoffroy Fisher: With five years of experience managing key accounts, Geoffroy’s multilingual capabilities (English, French, German, Spanish) and extensive knowledge of customer relations and precious metals make him invaluable.
- Claudia Almeida: Leading customer service for over four years, Claudia’s multilingual proficiency (English, French, Spanish, Portuguese) ensures effective communication and support.
What Does Gold Avenue Have to Offer?
They’ve got something for everyone, whether you want to add a bit of sparkle to your investment portfolio or you’re into collecting these metals just because they’re cool.
Let’s dive into what makes Gold Avenue a great spot to kickstart or grow your collection of Gold, Silver, Platinum, and Palladium.
Gold
Buying gold proves to be a wise investment choice, especially with free storage options in Switzerland and zero selling fees. A notable 25% reduction in standard premiums makes this opportunity even more attractive.
PAMP Suisse gold currently trades at £2,047.36 per ounce, representing excellent value. Similar premium reductions apply to Heraeus products and the environmentally conscious Lady Fortuna series.
For those seeking smaller investments, fractional gold bars present viable options. The PAMP Suisse Lady Fortuna 1-gram bar sells at £76.52, featuring a 20% premium reduction. Additional options include 2.5-gram, 5-gram, and 10-gram bars at competitive prices.
Larger investors benefit from enhanced discounts on substantial purchases, with 50-gram bars offering significant premium reductions.
The savings increase proportionally, reaching 30% on 100-gram bars. Kilogram bars remain available for substantial investments.
The Gold Avenue Savings Assistant helps match products to individual investment capacities, ensuring optimal purchasing decisions.
Silver
Gold Avenue offers comprehensive silver options, ranging from coins and rounds to substantial bars. Premium reductions on select items enhance value propositions for investors.
Their signature silver round sells at £25.53, reflecting a 25% premium reduction. The PAMP round, priced at £26.36, maintains standard pricing, while the Noah’s Ark coin offers value at £26.11 with applied discounts.
Larger silver products present attractive opportunities. The PAMP Suisse 500-gram bar costs £433.50, representing significant value.
A 30% premium reduction applies to 10-ounce bars, priced at £259.35. Options extend to 1kg bars, 100-ounce bars, and beyond, each featuring premium reductions.
Heraeus products range from 250-gram bars (pre-order required) to 15kg bars priced at £12,091.27 after a 30% premium reduction.
PAMP Suisse offers a Monster Box containing 15×1 kilogram bars for £12,073.71 post-discount. The GOLD AVENUE Silver Tube, containing 20 coins, sells at £506.28 with a 20% premium reduction.
PAMP Suisse’s Lady Fortuna series spans from 10-gram bars at £18.52 to 500-gram versions at £797.55, maintaining standard premiums while offering exceptional quality.
Platinum
Premium reductions of 30% apply to select platinum products. The PAMP Suisse Lady Fortuna 1-gram Platinum Bar sells at £31.29, reduced from £32.14.
The 5-gram variant offers value at £144.91, down from £155.62. Argor-Heraeus presents an alternative 5-gram option at £148.94, though the pricing structure requires verification against the original £155.62.
The 1-ounce Lady Fortuna Platinum Bar features a 25% premium reduction, available at £780.33 compared to £788.13. Argor-Heraeus offers their 1-ounce bar at £812.06.
Collectible options include the Australia Lunar Snake 1-ounce Platinum Coin (pre-order) at £837.87 and the 1/10 ounce Britannia Charles III 2023 at £104.95.
Maple Leaf platinum coins feature both 2023 Elizabeth II (£835.76) and 2024 versions (£823.86). Bulk purchase options include 12×1 gram multigram sets (£675.16) and 25×1 gram PAMP Suisse Lady Fortuna sets (£807.96).
Palladium
Gold Avenue presents diverse palladium investment options. The Argor-Heraeus 5-gram Palladium Bar sells at £183.65, offering entry-level investment opportunities.
The PAMP Suisse Lady Fortuna 1-gram bar provides accessibility at £36.19, reduced from £37.97. The 10-gram variant costs £571.63, representing mid-range investment options.
The 1-ounce PAMP Suisse Lady Fortuna Palladium Bar sells at £846.63, reduced from £855.54. Argor-Heraeus alternatives include their 1-ounce bar at £907.59.
For substantial investments, the Argor-Heraeus 100-gram bar commands £2,844.81, presenting opportunities for significant portfolio allocation.
What Sets Gold Avenue Apart?
This company distinguishes itself through exceptional service and transparency, focusing on simplifying precious metal investments for all clients.
Their commitment revolves around creating an accessible investment process, backed by comprehensive support systems.
Here’s what makes them distinctive:
Simple and Transparent Pricing
Gold Avenue excels at maintaining clarity in their pricing structure, particularly regarding purchasing, storage, and selling precious metals.
Their approach eliminates hidden costs. Storage pricing begins with a generous free allowance for metals valued up to £8,500.
For holdings between £8,500 and £85,000, you’ll pay a modest £8 monthly fee. Beyond that, there’s a reasonable 0.5% annual charge. All storage includes comprehensive insurance coverage.
The selling process remains uncomplicated. You can liquidate stored items whenever needed without additional fees.
Gold Avenue offers immediate market-rate payments with direct bank transfers, ensuring quick access to your funds.
Their shipping solutions demonstrate similar efficiency. Shipping to Switzerland costs £5.95, covering comprehensive packaging and insurance.
They ensure secure delivery protocols and handle European Union tax requirements during checkout, streamlining the process.
Payment options remain flexible. Wire transfers and Gold Avenue Pay come without fees, while credit card payments include a 3% processing charge for immediate purchase capability.
Gold Avenue’s transparency extends throughout their operations. Their straightforward fee structure and responsive customer service team address shipping queries and general concerns promptly.
International Service
Gold Avenue’s global reach makes it an attractive choice for international precious metal investors. Their multilingual platform, available in four languages, ensures accessibility for non-English speaking investors seeking secure precious metal investments.
With offices across more than 15 global locations, they provide readily available support and assistance when needed.
Savings Assistant
Their Savings Helper functions as an intelligent tool, optimizing precious metal purchases while maintaining cost-effectiveness.
They offer tailored approaches:
- Flexibility Focus: Perfect for investors wanting liquidity options, allowing future cash conversions when needed.
- Value Optimization: Targets larger gold items with minimal fees, suitable for long-term investment strategies.
- Numismatic Approach: Specializes in gold coins, considering both metallic value and collector appeal.
Simply input your budget and preferred metal type. The Savings Helper analyzes and presents optimal investment options.
Their support team provides personalized guidance, ensuring informed investment decisions for both immediate and future financial planning.
What is Gold Avenue Auto-Savings?
Gold Avenue Auto-Savings introduces a streamlined approach to regular precious metal investment. This flexible program enables systematic saving without long-term commitments, offering hassle-free portfolio building.
Why Go for Auto-Savings?
- Inflation Protection: Precious metals maintain value stability similar to real estate, offering greater liquidity and accessibility.
- Flexible Management: Auto-Savings operates automatically while maintaining user control over modifications, pauses, or liquidation without fees.
- Goal Achievement: Incremental precious metal acquisition supports financial objectives through customizable contribution levels, adapting to personal wealth-building strategies.
- Systematic Investment Benefits: Regular fixed investments remove market timing pressure, reducing investment stress.
- Premium Quality Assurance: Auto-Savings utilizes premium products stored securely within Swiss facilities.
Start Your Auto-Savings in 3 Steps
- Select Investment Parameters: Choose products and frequency preferences for weekly or monthly contributions.
- Payment Setup: Select preferred payment methods, with automatic transfers recommended for consistency.
- Initial Investment: Begin your saving schedule – starting May 1 set your next contribution for June 1.
The program emphasizes accessibility, security, and user control while maintaining professional investment standards and flexibility for diverse investor needs.
Popular Products
- 10 oz Silver Bar – PAMP Suisse: £259.25 (Auto-Savings)
- 1 kg Silver Bar – PAMP Suisse: £820.96 (Auto-Savings)
- 100 oz Silver Bar – PAMP Suisse: £2,502.08 (Auto-Savings)
- 100 oz Silver Bar – Royal Canadian Mint: £2,561.05 (Auto-Savings)
- 50 g Gold Bar – PAMP Suisse: £3,287.07 (Auto-Savings)
- 15×1 kg Silver Bars Monster Box – PAMP Suisse: £12,068.89 (Auto-Savings)
With special deals on some products, it’s a great time to start saving with Gold Avenue Auto-Savings.
How Gold Avenue Precious Metals Guide Can Help?
The Gold Avenue Precious Metals Guide serves as an essential resource for individuals beginning their investment journey in gold, silver, platinum, or palladium.
This guide proves beneficial by simplifying the complex aspects of precious metal investments into understandable concepts.
Gold Avenue has designed this beginner-friendly guide to eliminate confusion and build investor confidence through clear explanations.
A significant advantage lies in the guide’s thorough explanation of physical gold ownership and stock market investments through gold ETFs.
This crucial distinction helps investors make informed decisions about their financial choices. The guide effectively demonstrates why precious metals represent a secure investment option, particularly during market volatility.
Additionally, it explains how industrial demand for precious metals contributes to price stability. Remarkably, this comprehensive information can be absorbed in just 15 minutes.
Furthermore, Gold Avenue provides a complimentary newsletter offering valuable insights on building wealth through precious metal investments.
This resource serves as an excellent starting point for those interested in diversifying their investment portfolio with precious metals.
Great Buyback
The ability to easily liquidate precious metals investments stands as a crucial factor. Gold Avenue’s resell program offers distinctive advantages in this regard.
Their program allows investors to sell gold or silver at market prices without additional fees, ensuring maximum returns on investments.
The seamless integration between their storage service and buyback program creates an outstanding feature.
The ability to store metals in secure vaults while maintaining the flexibility to sell at any time combines safety with convenience, making Gold Avenue an attractive investment platform.
The combination of international reach and straightforward buyback options positions Gold Avenue as an excellent choice for precious metal investments. Their comprehensive approach addresses various investor needs effectively.
A Secure Place for Your Physical Gold
Physical gold and precious metals management become effortless through their online platform, offering comprehensive services for purchasing, storing, and managing investments.
The utilization of premium Swiss vaults, operating independently from banking systems, provides enhanced security measures.
Complete insurance coverage protects against theft, loss, or damage. The fee-free buyback option combined with real-time online value tracking enables informed decision-making.
Physical delivery options through reliable carriers like Swiss Post or UPS remain available. Storage remains free for holdings up to £8,500, with transparent pricing for larger amounts.
Gold Avenue’s global reputation ensures secure precious metal storage with tax-efficient solutions. Their system emphasizes simplicity and security throughout.
Payment Options
Gold Avenue offers diverse payment solutions to accommodate various preferences. They support major currencies including USD, GBP, EUR, and CHF for widespread accessibility.
Wire transfers accommodate amounts ranging from $113 to $133,000 without service charges from Gold Avenue, though bank fees may apply. Prompt payment after ordering remains essential.
Gold Avenue Pay facilitates advance funding through wire transfers, typically processing within 1-3 business days.
Credit or debit card payments enable immediate purchases with a 3% convenience fee for expedited processing.
DGLD provides an alternative payment option, representing physical gold stored in Swiss vaults, with minimal transaction fees of 0.0005 DGLD.
Storage Solutions
Gold Avenue stands out as an exceptional solution for individuals seeking secure storage options for precious metal investments.
They provide flexible options, allowing you to receive gold or silver deliveries at your residence through secure, discreet shipping, or opt for storage in their highly secure Swiss facility.
The facility, operated by MKS PAMP GROUP, represents one of the industry’s most trusted storage locations.
A notable benefit emerges for investors storing metals valued above $100,000, who receive complimentary storage for the initial three months. Additionally, storage remains free for holdings valued at $11,000 or below.
For substantial investments exceeding $100,000, annual fees apply, though these seem reasonable considering the comprehensive insurance coverage included at no additional cost.
Switzerland’s reputation for privacy protection and tax advantages makes it an ideal location for precious metals storage.
Your investment remains protected even in unlikely scenarios involving Gold Avenue’s business status. The ability to trade without incurring shipping fees while using their storage service adds significant value.
Gold Avenue implements a user-friendly online account system for monitoring your metals. Each piece receives unique identification, and shipping requests include insurance coverage and complete ownership documentation.
The fee structure remains transparent: free storage for holdings up to $10,000, $8 monthly for values between $10,000 and $100,000.
Larger investments over $100,000 incur an annual 0.5% fee based on value. High-value investors receive dedicated personal assistance.
An attractive feature includes complimentary storage for up to 10kg of metal purchased through them. Their secure storage facilities at the PAMP Refinery in Switzerland provide peace of mind, though this might not suit those pursuing U.S.-based gold IRAs.
Shipping Policy
Gold Avenue partners with reputable shipping providers to ensure secure, efficient worldwide delivery of precious metals.
Their courier network includes UPS, LOOMIS, SWISSPOST, and HELVETICOR. A comprehensive list of serviced countries appears on their website’s shipping section.
For unlisted countries, Gold Avenue welcomes inquiries via email or phone, demonstrating a commitment to customer service.
Orders ship in discrete packaging to maintain security. Shipping costs range from $9 to $100, depending on destination.
Insurance fees constitute 0.5% of order value. Both shipping and insurance require payment at purchase. Delivery timeframes span 4 to 15 days.
Each shipment includes online tracking capabilities, allowing monitoring throughout transit. Signature confirmation adds security upon delivery.
EU customers benefit from integrated VAT calculations during checkout, streamlining the purchase process.
Through partnerships with established couriers and comprehensive insurance coverage, Gold Avenue demonstrates dedication to secure, efficient delivery services.
Customer Reviews and Ratings for Gold Avenue
Looking at Gold Avenue’s customer feedback reveals impressive results.
- Trustpilot shows a remarkable 4.6/5 stars from 3,519 reviews, indicating strong customer satisfaction.
- Facebook metrics display a 92% recommendation rate with 7.2K likes and 7.5K followers, though only 7 reviews exist. The high engagement despite the low review count suggests positive user sentiment.
- Apple Store ratings stand at perfect 4.4/5 stars, albeit from just 5 reviews.
- Google Play store shows over 10K downloads of their application.
The feedback analysis demonstrates Gold Avenue’s commitment to customer satisfaction. Users consistently praise several aspects of their service.
Many appreciate the platform’s user-friendly interface, secure metal storage solutions, and transparent purchasing procedures.
The company’s established reputation adds credibility to their services. Users particularly value the mobile application and straightforward metal selling process.
However, some concerns exist. Certain customers express frustration about excessive email communications and unsatisfactory customer service experiences, including unauthorized charges. Despite these issues, the majority of users maintain trust and recommend Gold Avenue’s services.
Pros and Cons of Gold Avenue
Understanding both advantages and limitations helps evaluate Gold Avenue’s suitability for individual investment needs.
Pros:
- Straightforward Purchasing: Gold Avenue simplifies precious metal acquisition processes.
- Secure Storage Solutions: Professional storage facilities provide peace of mind for investors.
- Established Reputation: Gold Avenue maintains strong credibility through reliable service.
- Efficient Buyback Program: Direct metal resale options offer convenient liquidation.
- Confidential Transactions: Private purchase records ensure transaction privacy.
Cons:
- Limited Payment Methods: Restricted payment options may impact accessibility.
- Restricted Metal Selection: Four metal options might not satisfy diverse investment preferences.
Careful consideration of these advantages and disadvantages helps determine alignment with personal investment objectives.
Is Gold Avenue a Legitimate Company?
Gold Avenue operates as a reputable precious metals dealer, offering gold, silver, and various precious metal products including coins and bars.
Industry backing from major players strengthens their credibility. Their business model emphasizes customer security and service excellence, ensuring smooth transactions and safe storage solutions.
Their commitment to transparency through clear pricing and detailed product information reinforces their legitimacy.
Strong customer feedback and regulatory compliance further establish them as a genuine, trustworthy business entity.
Conclusion
Gold Avenue presents itself as a reliable platform for precious metal transactions, including buying, selling, and storing gold, silver, platinum, and palladium.
The platform’s user-friendly design serves both novice and experienced investors effectively. Their comprehensive product selection, transparent pricing structure, and educational resources enhance the investment decision-making process.
The secure storage facilities add significant value to their service offering. However, potential investors should carefully evaluate their investment objectives before proceeding.
Gold Avenue demonstrates reliability and completeness in precious metal investment services. Happy Investing!