ITM Trading Review

Protecting your assets with precious metals requires a trustworthy partner. ITM Trading has been a player in this field since 1995, offering gold, silver, and expert insights.

My comprehensive review dives into their services, pricing structures, and customer feedback. I analyze their strengths and weaknesses to give you the clear picture you need to make an informed decision about ITM Trading.

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What is ITM Trading?

ITM Trading stands as a prominent precious metals company, serving investors with dedication since 1995. Operating as a family enterprise, they specialize in providing personalized guidance and professional expertise for individuals seeking wealth protection through metal investments.

Based in Phoenix, Arizona, since its inception, ITM Trading has maintained its commitment to helping clients diversify their portfolios with precious metals. From their Arizona headquarters, they extend their services nationwide, focusing on stability and reliability.

The company’s foundation rests on Craig Griffin’s vision of creating trustworthy investment opportunities. Under the current leadership of his son Eric Griffin as President and CEO, the company continues to uphold its core values of integrity and innovation.

ITM Trading emphasizes investor education through comprehensive support systems. Their educational resources include comprehensive guides, informative videos, detailed blogs, and direct expert consultations, enabling clients to make well-informed investment decisions.

The company offers a diverse range of investment products, featuring both historic and modern gold and silver coins and bars, suitable for various investment vehicles including IRAs.

Team Behind the Company

Craig Griffin established ITM Trading with principles centered on integrity and educational leadership in business practices.

For over 28 years, this family enterprise has maintained its focus on building meaningful client relationships rather than pursuing pure sales objectives.

The leadership team features Eric Griffin as President & CEO, supported by key executives including Carlos Rojas (COO), Carl Fredrikson (CTO), and Ryan Deegan (CGO).

The team’s strength extends to Daniela Cambone managing Global Media, Taylor Kenney serving as economic journalist, and Jesalyn Livingston overseeing Operations.

Additional vital team members include Audrey Griffin directing Client Experiences, Lauren Vaughn managing accounts, and Tiffany Idleman contributing to Operations.

Chris Louis, heading Systems and Web Development Projects, rounds out the team, exemplifying the company’s dedication to its founding principles.

Team’s Mission

The ITM Family dedicates itself to enhancing your understanding of financial risk management while securing your future.

They excel at simplifying complex financial concepts, empowering you to make informed decisions that safeguard your independence and heritage.

Their dedication centers on delivering superior service, transparent communication, and enduring support throughout your investment journey.

When investing in gold and silver through ITM Trading, you gain access to their expert team’s support, providing confidence and security regardless of economic conditions.

What Products Does ITM Trading Offer?

ITM Trading provides a diverse selection of precious metal products designed to meet both collection and investment needs.

Their offerings cater to various preferences, ensuring you can find suitable items for your investment portfolio or collection.

Gold Bullion

The Gold Bullion section features 106 distinct products, with 67 gold bullion pieces readily available. Among these, you’ll find 20 gold bars, ideal for both newcomers and seasoned investors.

The coin selection encompasses 6 standard American Gold Eagle Coins alongside 22 proof versions. The inventory includes 5 Canadian Gold Coins and 20 American Gold Buffalo Coins. Australian Gold Coins feature distinctive native designs.

The collection extends to 26 Austrian Gold Philharmonics, 45 British Gold Coins, and 4 South African Gold Krugerrands. A selection of 36 sovereign gold coins showcases unique designs from various nations.

Silver Bullion

Silver Bullion offers numerous options for collectors and investors. Silver bars provide an efficient way to accumulate substantial silver holdings in minimal space.

Popular options include American Silver Eagles and Canadian coins, renowned for their quality and investor trust.

The selection features Silver Rounds, which serve purely as silver investments without monetary denomination. Historical pieces like Peace and Morgan Silver Dollar Coins appeal to collectors.

International offerings include silver coins from Austria, Britain, Australia, South Africa, and Mexico. The collection features 5 oz silver coins with intricate designs, Canadian wildlife-themed coins, and pre-1965 American coins containing 90% silver.

Special silver rounds cater to varied interests, making this collection suitable for both beginners and experienced collectors.

Pre-1933 Gold Coins

These historical coins represent an era when precious metals served as everyday currency in America. The nation’s founders, skeptical of paper currency’s potential devaluation through excessive printing, established gold as the preferred medium of exchange.

American gold coin production spanned from the late 1700s until President Franklin Delano Roosevelt’s Executive Order 6102 in 1933.

Notable varieties include $20 Liberty and Saint Gaudens coins, $10 and $5 Liberty and Indian Head coins, plus smaller denominations like $2.50 coins and $1 gold pieces, each representing America’s golden age.

IRA-Approved Bullion

Their retirement-focused offerings include both gold and silver options. The 2024 American Gold Buffalo Coin, priced at $2,604.93, features pure gold construction, mint condition, and carries a $50 face value.

The 2024 American Gold Eagle Coin costs $2,588.98. European options include the 2024 Austrian Gold Philharmonic Coin at $2,561.71, with a smaller variant available for $308.08, both in mint condition.

Silver options include the 2024 American Silver Eagle at $33.32 and the Canadian Silver Maple Leaf at $33.96, both in pristine condition.

What Services Does ITM Trading Offer?

ITM Trading provides comprehensive services aimed at securing your financial future through smart investment strategies.

Their offerings encompass precious metals investments, personalized strategy consultations, and educational resources designed to enhance your understanding of financial growth opportunities.

1. Precious Metals IRAs

ITM Trading enables you to diversify your retirement portfolio by incorporating gold and silver through precious metals IRAs.

Financial experts emphasize that portfolio diversification is crucial, with precious metals serving as an effective counterbalance to traditional stocks and bonds investments.

This strategy works particularly well since precious metals often appreciate when other investments decline.

The US Government permits specific gold and silver products to be included in traditional or Roth IRAs. ITM Trading streamlines this process while ensuring full compliance with regulations.

How to Set Up a Precious Metals IRA Account with the Company

Establishing a precious metals IRA through ITM Trading offers a straightforward path to incorporating gold and silver into your retirement strategy.

Follow these steps to begin:

  1. Talk to ITM Trading: Reach out to connect with an IRA specialist who will provide comprehensive guidance throughout the process.
  2. Fill Out Your Application: Submit your GoldStar IRA Account application to establish a Self-Directed Traditional or Roth IRA.
  3. Add Money to Your IRA: Upon completion, transfer funds from an existing IRA or 401(k), or contribute new funds to GoldStar. You can make single or multiple contributions over time.
  4. Choose Your Metals: Once funds are available, GoldStar notifies ITM Trading. Select your preferred gold and/or silver investments. GoldStar handles the payment to ITM Trading and ensures secure storage of your metals.

This simple process allows you to integrate precious metals into your retirement portfolio through ITM Trading, strengthening your long-term financial security.

ITM Trading’s Partner: GoldStar Trust

GoldStar Trust brings over two decades of experience managing more than 31,000 IRA accounts, with combined assets exceeding $1.6 billion.

The account setup process with GoldStar Trust is efficient and cost-effective. New accounts require a modest one-time fee of $50, regardless of account size.

Account holders pay an annual maintenance fee of $90, subject to periodic adjustments. Storage fees begin at $100 annually, varying based on storage location. This transparent fee structure helps clients effectively plan their retirement savings strategy.

2. Your Wealth Shield Strategy Session

ITM Trading offers a powerful program designed to safeguard your assets during economic uncertainties. Their approach focuses on precious metals like gold and silver, which have consistently proven more reliable than traditional currency.

With 28 years of expertise, they’ve successfully guided countless individuals through protecting their wealth against major economic challenges.

The Wealth Shield™ Strategy Session emphasizes how gold and silver serve as fundamental tools for financial protection.

According to Taylor Kenney, Economic Journalist at ITM Trading, inflation silently erodes your purchasing power.

Their process begins with comprehensive education, explaining various precious metal options and their specific protective benefits.

They then develop a customized strategy aligned with your specific needs and objectives. The process concludes with secure delivery of your precious metals, establishing a solid foundation for wealth preservation.

3. Education Resources

Financial literacy and investment knowledge have become essential skills. Gold’s value has increased approximately 6,000 percent, demonstrating the dollar’s declining strength.

This presents an optimal opportunity to enhance your economic understanding and secure your financial future.

Through Gold 101, informative videos, and a Free Gold & Silver Guide, these resources provide comprehensive knowledge for long-term wealth preservation.

Gold 101

This educational program traces gold’s journey from ancient Egyptian Pharaohs and Venetian merchants to its modern applications.

The course explains gold’s enduring value, particularly during economic instability. Unlike fiat currency, which can depreciate, gold maintains its worth.

Gold 101 provides practical guidance for purchasing precious metals and includes user-friendly buying instructions.

Videos

The video library features engaging, accessible content, primarily presented by Taylor Kinney from ITM Trading.

Taylor discusses economic trends, gold’s role in wealth preservation, and global factors affecting investment decisions.

Content like “WARNING: Unprecedented Market Volatility Expected” demonstrates why gold serves as a reliable hedge during uncertain times. These videos offer valuable insights for making informed financial decisions.

Free Gold & Silver Guide

This comprehensive guide serves as an essential resource for precious metals investment. It provides step-by-step instructions, simplifying the investment process.

The guide offers crucial information for making informed decisions about precious metals investments. The focus remains on securing your financial future through strategic precious metals allocation.

These educational materials streamline the learning process for wealth preservation. Through Gold 101, informative videos, and the Free Gold & Silver Guide, you gain access to essential tools for making sound financial decisions.

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How to Buy from ITM Trading

Precious metals investment through ITM Trading offers a streamlined process for acquiring gold and silver bars and coins.

Follow these steps for purchasing:

  1. Select Your Investment: Browse ITM Trading’s inventory and select your preferred bars or coins. Specify quantities and add selections to your cart.
  2. Complete Your Purchase: Select your payment method and provide the necessary shipping details. A temporary $35 authorization hold ensures price lock during transaction processing.
  3. Receive Free Delivery: Shipments process within 72 hours with complimentary shipping. Track your package with the provided tracking information. All deliveries require signature confirmation and include insurance coverage.

ITM Trading streamlines precious metals acquisition with inclusive pricing and free shipping. Note that credit card payments incur a 3% fee per item plus a $4.95 shipping charge.

How to Sell to ITM Trading

When selling coins to ITM Trading, follow these essential guidelines. Begin by notifying your consultant about your intention to sell.

For vintage or numismatic coins:

  • Package coins securely to prevent damage.
  • Include documentation with:
    + Your full name.
    + Complete address.
    + Contact number.
    + Detailed coin inventory.
    + Label marked “Liquidation for ITM Trading”.

Ship via USPS with registration and insurance to ITM Trading’s Phoenix, Arizona location.

For bullion coins or bars:

  • Ensure secure, noise-free packaging.
  • Ship to designated Dallas, Texas address.
  • Follow identical mailing protocols.

Processing Timeline:

  • Inspection period: 2-3 days upon receipt.
  • Consultant review and price confirmation.
  • Recorded agreement of terms.
  • Payment processing within two business days after the agreement.

Buy-back Policy:

ITM Trading maintains a commitment to repurchase coins originally sold through their company. Buy-back rates align with current market values on the receipt date.

Important Considerations:

  • Market prices fluctuate rapidly.
  • Final settlement may vary from initial quotes.
  • Cancellation options available before sale confirmation.
  • Return shipping costs responsibility of the seller.

This systematic approach ensures secure transactions while maintaining transparency throughout the buying and selling process.

Each step prioritizes protection and clear communication between parties, establishing a reliable framework for precious metals trading.

Shipping and Returns Policies

Free shipping applies to orders meeting specific minimum purchase requirements: $1,000 for standard orders, $2,000 for California, and $5,000 for New York.

Shipments are handled through USPS, UPS, or FedEx, with delivery timeframes ranging from 3-10 days. Orders to Hawaii, Alaska, and PO Boxes incur extra shipping charges. International shipping services are not available.

You will receive a tracking number via email once your order ships. All deliveries require a signature upon receipt. The company bears no responsibility for losses if you request alternative delivery arrangements.

While refunds are not offered, replacement options exist for pre-1933 coins that fail to meet specified order requirements when reported within five days.

You are responsible for return shipping costs, though reimbursement may occur if the company is at fault. For items lost or damaged during transit, the company initiates claims and may provide refunds or replacements.

Payment Options

Payment Method: Limit: Additional Information:
Credit/Debit Cards (excluding AMEX) $5,000 maximum Applicable fees, identity verification required
ACH $5,000 maximum Identity verification and phone confirmation required
Bank Wire No maximum Phone verification for transactions over $50,000
Checks and Cashier’s Checks $25,000 maximum Verification period applies
Money Orders $5,000 maximum Verification period applies
Cryptocurrency/Bitcoin $10,000 minimum Nominal fee applies

ITM Trading offers multiple payment methods. Should you need to modify your payment method post-order placement, promptly contact the ITM Trading office.

Switching to Credit/Debit card payments may involve additional fees. ITM Trading sends payment confirmation emails. Contact them if you haven’t received this confirmation.

Available payment options include Credit/Debit Cards (excluding AMEX), ACH, Bank Wire, Checks, Cashier’s Checks, Money Orders, and Cryptocurrency including Bitcoin. Each method follows specific security protocols to prevent fraud.

Credit/Debit card transactions have a $5,000 ceiling with applicable fees. New customers must verify their identity and complete a phone verification with ITM Trading.

ACH payments also maintain a $5,000 limit, requiring identity verification and phone confirmation before processing.

Bank Wire transfers have no maximum limit, though transactions exceeding $50,000 require phone verification.

Checks and Cashier’s Checks are accepted up to $25,000, while Money Orders are capped at $5,000. Processing includes a verification period.

Cryptocurrency or Bitcoin payments require a $10,000 minimum and include a nominal fee. These payment methods ensure price transparency and fraud protection.

Customer Reviews and Ratings for ITM Trading

When choosing a service provider, customer feedback serves as a valuable guide for decision-making. ITM Trading, specializing in investment advice, has accumulated substantial customer feedback across various platforms.

Let’s examine customer ratings for ITM Trading across three major review platforms: Google, BBB, and Shopper Approved.

  • Google Reviews: ITM Trading maintains an impressive rating of 4.9 out of 5 stars, based on 432 customer reviews.
  • BBB (Better Business Bureau): The company excels on BBB’s platform with a remarkable 4.99 out of 5 rating from 181 reviews, accompanied by an A+ accreditation.
  • Shopper Approved: With a substantial review base of 1,371 customers, ITM Trading holds a strong 4.8 out of 5 rating.

Customers consistently praise the company’s streamlined service processes and exceptional customer support.

Special recognition goes to Keely C., who receives numerous positive mentions for providing personalized attention to clients.

The organization earns trust through competitive pricing in precious metals transactions, particularly gold and silver purchases. However, some feedback indicates room for improvement regarding order delivery address modifications.

While overall customer satisfaction remains notably high, suggestions point toward enhancing shipping logistics management.

These ratings reflect ITM Trading’s commitment to customer service excellence, through maintaining awareness of areas needing refinement.

The consistently high scores across multiple platforms demonstrate reliability and customer satisfaction, with minor operational aspects identified for potential enhancement.

The collective feedback paints a picture of a trustworthy organization that prioritizes customer experience while maintaining transparency about areas requiring attention.

Pros and Cons of ITM Trading

Understanding the advantages and disadvantages of ITM Trading helps determine if this investment option suits your needs.

Operating since 1995, they provide various gold and silver investment opportunities, making it essential to evaluate both positive and negative aspects before making decisions.

Pros:

  • Long History: Operating successfully since 1995 demonstrates ITM Trading’s stability and expertise in precious metals trading. Their extensive experience builds trust among potential investors.
  • Diverse Portfolio Options: The company offers comprehensive precious metals and IRA-approved coins selection. This variety enables investors to manage their investments through a single platform efficiently.
  • Quality Customer Service: Their Better Business Bureau listing reflects their commitment to customer satisfaction and service excellence.
  • Investment Growth Potential: Similar to gold IRAs, ITM Trading presents opportunities for significant returns. Precious metals maintain value during inflation periods and global economic uncertainties.

Cons:

  • Website Navigation Issues: Users might experience challenges with ITM Trading’s website interface. This complexity could hinder product discovery and investment decision-making processes.
  • Investment Risk Factors: Like any investment vehicle, ITM Trading carries inherent risks. Careful consideration of personal investment goals and risk tolerance becomes crucial before committing funds to ITM Trading.

Is ITM Trading a Legitimate Company?

ITM Trading stands as a reputable company specializing in gold and silver investments. Their positive online presence and customer feedback demonstrate their established position in the precious metals market.

Before engaging with any investment firm, you should conduct thorough research. This involves examining customer complaints, understanding transaction processes, verifying legal compliance, and consulting financial advisors when necessary.

For those considering precious metals investments, ITM Trading presents itself as a viable option. However, you must evaluate whether their offerings align with your investment goals and risk tolerance levels.

Conclusion

ITM Trading has earned recognition as an established entity within the precious metals industry. Their comprehensive product range serves investors seeking to diversify their portfolios with gold and silver assets.

The company distinguishes itself through customer-centric practices, educational resources, and transparent business operations. These qualities position them as a reliable choice for precious metals investments.

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Disclosure: “The owners of this website may be paid to recommend Goldco or other companies. The content on this website, including any positive reviews of Goldco and other reviews, may not be neutral or independent.”
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