Money Metals Exchange Review

When investing, precious metals like gold and silver are known for being safe and reliable choices, even when the value of money or stock markets fluctuate.

Money Metals Exchange is a top spot for both new investors and those who have been doing it for a while. Keep reading if you’re considering putting some of your money into gold, silver, platinum, or palladium.

This Money Metals Exchange review aims to give you all the details you need about Money Metals Exchange to help you decide if it’s the right choice for you.

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What is Money Metals?

Money Metals Exchange LLC is a well-known online service for buying and selling precious metals such as gold, silver, and platinum.

It was founded in 2010 by Stefan Gleason, who wanted to offer people a straightforward and fair way to invest in metals without the high costs often seen with rare coins.

People can also safely store their metals with the company, learn about metal markets through articles and news updates, or even use them for special investment accounts or loans.

Stefan Gleason started the company after gaining experience as the president of a publishing company and seeing the need for a reliable place to buy and sell precious metals.

Although the exact location of the company’s headquarters needs to be specified, it operates mainly online and serves customers throughout the United States.

The primary business approach at Money Metals Exchange is to be reliable, provide reasonable prices, and treat every customer well, no matter how large or small their purchases.

This has earned them recognition from several business experts, including a top rating from Investopedia for being the best online dealer for precious metals.

The company is run by a small team that focuses on keeping things running smoothly. Stefan Gleason leads the company, focusing on its growth and operations.

Clint Siegner manages the daily operations and helps with writing and compliance. Mike Gleason, another key team member, handles buying and selling activities and hosts a weekly podcast about the precious metals market.

Together, this team ensures Money Metals Exchange offers trustworthy services and promotes a better understanding of investing in precious metals.

What are the Services Offered by Money Metals Exchange?

Money Metals Exchange helps people invest in precious metals like gold and silver. They make it easy for everyone to add these metals to their investment collection. One of their top features is the Monthly Purchase Plan, which helps people buy precious metals regularly.

1. Monthly Purchase Plan

The Monthly Purchase Plan from Money Metals Exchange is a simple way to invest in gold and silver monthly. This plan is unique because it lets you buy metals at lower prices than what most people pay.

It’s like putting a small amount of money into a savings account every month, but instead, you’re collecting precious metals.

This plan makes investing easy and helps you not worry so much about prices going up and down. Plus, it’s a smart way to save valuable metals over time without breaking the bank.

2. Precious Metals IRA

Money Metals Exchange offers a Precious Metals IRA that lets you invest in gold, silver, platinum, and palladium for retirement.

This service is excellent for keeping your savings safe from market ups and downs. You can choose from secure places to keep your investments, and the process is transparent and easy to understand.

You can even hold the metals in your hand when you retire! Partnerships with trusted companies like New Direction Trust Company make things smooth.

This is a smart choice if you want to protect your retirement money with physical assets instead of just paper investments. It’s a reliable way to make sure your retirement is secure.

3. Sell to Us Service

Money Metals Exchange has a simple “Sell to Us” service for selling precious metals like gold and silver. They offer reasonable prices and make the process easy.

First, you go to their website and click a link to sell or call them. They’ll tell you how to send your items safely. Once they get your metals, they check them and quickly pay you.

People like using Money Metals because they pay fast, offer fair prices, and the service is trusted. They buy many types of metals, and even if what you’re selling isn’t perfect, they still give you a good deal. This makes selling your metals hassle-free and straightforward.

4. Storage

Storing your gold and silver is essential to keep it safe. Money Metals Exchange has a unique storage service to help with this. Their storage place is solid and secure. It is built like a fortress with the best locks and is constantly watched.

When you put your gold and silver there, it’s kept separate from everyone else’s and is fully insured. This means you don’t have to worry about it getting mixed up or lost. It’s also not connected to banks, which can be safer during tough financial times.

You also save money because if you buy metals and store them there, you don’t have to pay extra for shipping or insurance. And, if you want to sell them back, it’s easy and free of these costs.

They offer loans if you need cash but don’t want to sell your metals. And if you have a gold or silver IRA, they fulfill the requirement to store it safely.

You can check on your metals anytime online, and they make sure everything is always accurate and safe with regular checks. For people who have a lot of precious metals, choosing Money Metals to store them simplifies and secures things.

5. Gold Loan

They can give you a loan if you give them your gold or silver as a promise to pay back the money. It’s like taking out a loan, but instead of using your house or car as a guarantee, you use your gold.

They make it pretty simple to do this. You fill in some paperwork, send your gold to their safe storage, and then they give you cash. They let you borrow up to 75% of what your gold is worth.

Their loan fees are low, which is good because it won’t cost you too much to borrow the money. Also, they work fast, so you get the money quickly, usually within a week.

They’ll keep your gold safe while you have the loan, and there aren’t extra costs that surprise you later. To get a loan, you need at least $20,000 in gold or silver, and you should use the money for business or investment, not just to buy more gold.

So, if you need cash but don’t want to sell your precious metals, Money Metals’ loan service is a smart choice. You get money for what you need now, and your gold stays safe until you repay the loan.

What are the Products Offered by Money Metals Exchange?

Money Metals Exchange is known for its big selection of precious metals. It’s a go-to place for people who want to invest in gold, silver, or other special metals. They offer everything from regular coins to cool items for collectors.

What You Can Buy

At Money Metals Exchange, there’s a lot to choose from:

  • Gold and Platinum: You can get gold and platinum in different shapes, like coins, bars, and even jewelry.
  • Silver: For people who like to collect things, there are many silver items, such as round coins and bars, and fun stuff like bullets and statues.
  • Copper: If you’re looking for something less expensive, they have copper coins, rounds, and bars.
  • Other Metals: They also have more unique options like palladium and rhodium for those looking for something different.

Top Picks

Some of their most popular items include:

  • Gold Coins: These come from countries worldwide, such as Great Britain and Canada.
  • Silver Objects: There’s a good mix of silver coins and bars that many people like to buy.

Other Offerings

Money Metals Exchange also offers things that are a bit different:

  • Starter Packs: These are great for beginners and include a variety of metals to get you started.
  • Fun Shapes: They have metals shaped like building blocks and bullets, which are interesting and different.
  • Jewelry: Besides the usual coins and bars, you can invest in beautiful jewelry.

Money Metals Exchange makes it fun and exciting to invest in precious metals. With so many options, there’s something for everyone, whether you’re just starting out or looking for something special to add to your collection.

How to Buy Precious Metals from Money Metals Exchange

Buying precious metals like gold and silver from the Money Metals Exchange is an easy process.

Here’s a guide anyone can follow:

Step 1: Choose How to Order

You’ve got two ways to start your purchase:

  • Online: Visit their website anytime and click through to pick what you need.
  • By Phone: Prefer chatting with someone? Call them free at 1-800-800-1865. They’re ready to help on weekdays from morning until evening.

Step 2: Pick Your Metals

They offer a bunch of items, like coins and bars, in various metals:

  • Look over the options and decide what you want to buy.
  • Tell them how much you want, and they will set your price once you choose to buy.

Step 3: Pay for Your Order

Now you need to pay for your purchase. Money Metals Exchange accepts different payment methods:

  • Check or E-Check/ACH: These are okay, but it takes some time to get the money.
  • Credit Card, PayPal, or Crypto: Using these might add a small fee, but they work faster.

Once they receive your payment, they’ll get in touch to let you know.

Step 4: Receive Your Metals

After they get the payment:

  • They package your order and make sure it’s insured when sent to you.
  • They also give you a way to track your package so you know when it will arrive.

More Info

  • Help Available: Money Metals Exchange has people ready to help you if you need it.
  • Selling to Them: Want to sell your metals later? They make that easy, too.

Money Metals Exchange has made the process of buying precious metals simple and secure. You have help available at each step, from picking your metals to tracking your delivery.

Whether you want to add to your investment collection or protect your money, they provide a straightforward way to buy precious metals.

What are the Payment Options Available?

Money Metals Exchange makes buying precious metals simple by offering several easy ways to pay.

Here are the payment options they provide:

  • Wire Transfer: You can quickly send money directly from your bank account using a wire transfer.
  • Credit/Debit Card: If you like using your credit or debit cards for payments, Money Metals Exchange accepts these, making your purchase hassle-free.
  • Check/Money Order: For those who prefer traditional payment methods, paying by check or money order is also an option.
  • Bitcoin: Money Metals Exchange also accepts Bitcoin for customers interested in using digital currency.

These payment methods are there to make sure you have a smooth experience when purchasing from Money Metals Exchange.


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What are the Fees and Charges?

Money Metals Exchange’s pricing structure involves various fees for purchasing, investing, and storing precious metals.

Here’s a breakdown of their charges:

1. Transaction Fees

Money Metals Exchange introduces a 4% transaction fee for payments made through PayPal and an additional 2% fee for cryptocurrency payments.

To avoid these fees, clients can use Wire Transfer, Paper Check, or E-Check, which are not subject to any transaction fees.

2. Monthly Investment Plan

The platform allows customers to invest in physical gold and silver on a monthly basis. Specific fees depend on the metals chosen and the investment amounts.

Those interested should sign up directly on the Money Metals Exchange website to get the most accurate and up-to-date fee structure.

3. Annual Storage Fees

Clients who choose to store their precious metals at the company’s facilities will incur annual storage fees, which are scaled according to the value of the stored assets:

Holding Value: Annual Fee:
Up to $15,999 $96
$16,000 to $99,999 0.59% of the holding value
$100,000 to $999,999 0.49% of the holding value
$1 million to $2.9 million 0.39% of the holding value

Competitive Pricing

While the Money Metals Exchange has prices that may be slightly above the average market rate, they compensate for this with higher buyback prices, which might be beneficial when clients opt to sell their metals.

When engaging with Money Metals Exchange, consider the transaction fees based on the payment method, evaluate the monthly investment plans’ costs, and account for the scaled annual storage fees if using the company’s depository services.

Comparing these fees with the value provided and the higher buyback prices can help determine if Money Metals Exchange aligns with your investment strategies.

What are the Customer Reviews and Ratings for Money Metals Exchange?

Customer reviews and ratings play a crucial role in helping potential customers make informed decisions before engaging with a business.

They provide insights into the experiences of previous customers, shedding light on the quality of products or services, customer service, and overall reliability of the company.

Below is a table summarizing the customer reviews and ratings for Money Metals Exchange:

Platform: Ratings: Number of Reviews:
BBB (Better Business Bureau): 4.28/5 164 reviews
Trustpilot: 2.5/5 90 reviews
Facebook: 4.3/5 338 reviews 4/5 18 reviews

Customers praise Money Metals Exchange for their beautiful gold bars, excellent customer service, competitive pricing, and fast delivery. Many note efficient order processes and responsive support, particularly appreciating quick delivery times.

However, some customers reported misinformation about fees when liquidating silver coins, leading to an unexpected deduction and dissatisfaction.

Pros and Cons of Money Metals Exchange

Looking into Money Metals Exchange for your precious metal investments? It’s important to see their pros and cons.

Here, I have shared some pros and cons to help you understand what it offers:


  • Lots of Choices: Money Metals Exchange has lots of different products and services. Whether you’re new to investing in metals or have lots of experience, you’ll find something that fits your needs.
  • No Cost for Shipping on Big Orders: If you buy more than $500 worth, they’ll ship your order for free and make sure it’s safely packaged and insured. This is great because it makes sure your items are protected without extra cost.
  • Quick and Safe Delivery: They are quick to send out your order, and they pack it really well to keep it safe. This shows they care about getting your investment to you safely and quickly.
  • Helpful Information and Tools: There’s a lot of useful stuff on their website, like up-to-date prices, tips for beginners, and news about precious metals. These help you make smart decisions and keep up with the market.
  • Many Ways to Pay and Get Help: You can pay in different ways, and they have several ways to get in touch if you need help. They’ve thought of pretty much everything to make things easy, although their phone help isn’t always available.


  • Phone Support Not Always Available: You can’t call them any time you want. If you need help when they’re closed, you’ll have to wait. This could be annoying if you prefer talking on the phone or need help quickly.
  • Extra Fees with Some Payments: If you use PayPal or a credit card, they charge an extra 4% fee. This can add up, especially if you’re spending a lot of money.
  • Limits on How You Can Pay: There are rules about how much you can spend depending on how you pay. This could be a problem if you want to make a really small or really big purchase.

Choosing Money Metals Exchange can be a smart move for many, thanks to its variety and helpful resources. Just remember to think about the downsides, like extra fees and limited phone support, before you make your decision.

Is Money Metals Exchange Legit?

Money Metals Exchange is a trusted online shop where you can buy precious metals like gold, silver, platinum, and palladium. Founded in 2010, it has become well-known for being easy to use when you want to buy or sell things like coins or bars.

People who use it say good things about how fair the prices are, how helpful the customer service is, and how safely they send their items.

The company also teaches its customers about investing in metals, which shows it’s honest and open. It has a good score with the Better Business Bureau, proving it’s a real company in the metals market.

Frequently Asked Questions

Q1. Does Money Metals Exchange report to the IRS?

Money Metals Exchange conducts most transactions without IRS reporting. However, specific conditions involving transactions over $10,000 paid in cash or equivalent cash instruments or certain large sales of precious metals meeting regulated Futures Contract requirements trigger IRS Form 8300 or 1099-B reporting.

Q2. How long does Money Metals Exchange take to ship?

Money Metals Exchange typically ships orders within 48 hours after payment clearance. Deliveries generally take between two to four business days to arrive. Shipping costs vary based on the order value, but all orders are fully insured and require a signature upon receipt.

Q3. Who owns Money Metals Exchange?

Money Metals Exchange, a prominent precious metals dealer, is owned by Stefan Gleason. He founded the company aiming to provide a trustworthy, transparent platform for buying and selling precious metals.

Q4. Does Money Metals Exchange have any pending lawsuits?

There is currently no ongoing lawsuit against Money Metals Exchange. The examination of various resources, including UniCourt and Justia—two reputable legal technology platforms and legal information websites—confirms that no lawsuit involving Money Metals Exchange is pending at the moment.


Lastly, the Money Metals Exchange has established itself as a reputable and accessible platform for both novice and experienced investors to buy, sell, and trade precious metals.

With competitive pricing, a wide range of products, and a user-friendly interface, it offers a great solution for those looking to diversify their investment portfolio with gold, silver, and other precious commodities.


Goldco Precious Metals

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Disclosure: “The owners of this website may be paid to recommend Goldco or other companies. The content on this website, including any positive reviews of Goldco and other reviews, may not be neutral or independent.”
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