Monument Metals Review

I spent hours researching Monument Metals before writing this review, digging through customer feedback and company policies.

Their pricing caught my attention immediately—noticeably lower than competitors without the usual hidden fees. What I found about their shipping times and customer service surprised me even more.

Take a few minutes with this review before trusting them with your precious metals investment. Your future portfolio will thank you.

What is Monument Metals?

Monument Metals stands out as a premier destination for acquiring rare coins and precious metals through their online platform.

Since their establishment in 2014, they have maintained an impressive inventory of premium items catering to both collectors and investors.

Their reputation rests on competitive pricing and exceptional customer service. The trust they’ve built is evident through their extensive customer base of over 70,000 satisfied clients and their annual shipping volume exceeding 75,000 packages.

Operating from Frederick, MD, Monument Metals benefits from nearly three decades of family expertise in the numismatic and precious metals industry. Their deep knowledge translates into superior service and product selection.

Initially focusing on wholesale operations, they expanded to retail customers in 2014. Their efficient business model and strategic purchasing allow them to offer more competitive prices compared to major online retailers and local dealers.

Monument Metals excels as an online marketplace for numismatic treasures and precious metals. Their comprehensive inventory spans from premium bullion bars to collectible coins, including IRA-eligible investment options. The experience of owning and collecting through Monument Metals proves particularly rewarding.

Customer testimonials consistently highlight the company’s reliability. Reviews frequently praise their swift delivery times, competitive pricing structure, diverse product selection, and professional packaging methods.

Their commitment to customer satisfaction shows through their prompt handling of any concerns, offering quick resolutions through refunds or replacements when needed. They maintain a customer-friendly return policy to ensure complete satisfaction.

What Makes Monument Metals Stand Out?

Monument Metals stands out by offering an extensive selection of coins and metals that appeal to both collectors and investors.

Their inventory reflects careful curation, featuring both ancient coins and trusted modern selections. The company maintains strict quality standards, choosing only products that meet their rigorous criteria.

Transparency and competitive pricing define their business model. By maintaining efficient operations, they deliver value while avoiding hidden charges.

You’ll benefit from free shipping within the United States on orders exceeding $99, demonstrating their commitment to straightforward pricing policies.

The company excels in customer service, handling each transaction with meticulous attention. From order placement to delivery, you’ll experience professional service that combines traditional retail care with wholesale pricing advantages.

Recognizing the significance of precious metal and coin investments, Monument Metals provides comprehensive educational resources to support your decision-making process.

Their welcoming approach extends to customers of all levels – there’s no minimum purchase requirement. Each transaction is viewed as the beginning of a lasting relationship, regardless of order size.

Industry expertise forms the foundation of their operations. Under the leadership of seasoned professionals, Monument Metals demonstrates deep market knowledge that inspires confidence.

Their direct partnerships with authorized distributors ensure product authenticity. You’ll appreciate their non-pressured sales approach, allowing you to make decisions at your own pace.

Monument Metals creates value beyond their product offerings through fair pricing and exceptional service standards.

Their focus on building lasting customer relationships rather than pursuing quick sales distinguishes them in the market.

The company’s dedication to customer satisfaction shows through their:

• Carefully curated inventory.
• Competitive pricing structure.
• Free shipping on qualifying orders.
• Professional customer service.
• Educational resources.
• No minimum order requirements.
• Expert leadership.
• Direct distributor relationships.
• Pressure-free shopping environment.

Through these practices, Monument Metals establishes itself as a trusted partner in precious metals and coin collecting, prioritizing long-term customer relationships over short-term gains.

What Products Does Gainesville Coins Offer?

This section explores the range of products available at Gainesville Coins. The company offers various precious metals including gold, silver, and platinum, available as coins, bars, and other forms.

Let’s examine each metal type and their distinctive features!

Gold

Gold remains a highly sought-after investment metal. The 2024 1 Oz American Gold Eagle stands out as a premium option, priced at $2,694.90.

For those seeking more affordable options, smaller denominations are available: 1/2 Oz at $1,390.35, 1/4 Oz at $722.15, and 1/10 Oz at $297.57.

The 2024 Austria Gold Philharmonic coins offer an artistic alternative, celebrating musical heritage through precious metal.

These coins are slightly more economical than American Eagles, with the 1 Oz priced at $2,662.40, followed by various smaller sizes, with the 1/10 Oz available at $292.37.

The South African Gold Krugerrand represents African precious metal excellence. The 2024 series includes multiple sizes, with the 1/2 Oz priced at $1,377.35 and the 1/4 Oz at $701.68. Random-year 1 Oz Krugerrands are available at $2,614.19.

PAMP Suisse gold bars provide another investment avenue. Their standard 1 Oz gold bar costs $2,632.70, while the premium Lady Fortuna design commands $2,652.70.

The Royal Canadian Mint offers 1 Oz gold bars at $2,633.70. Larger investors might consider 10 Oz gold bars, ranging from $26,152.00 to $26,181.90.

The gold selection encompasses American Eagles, Austrian Philharmonics, South African Krugerrands, and various gold bars, catering to diverse investor preferences.

Silver

Silver investment options present numerous possibilities for collectors and investors alike. American Silver Eagles lead the selection.

2024 1 Oz American Silver Eagle commands $35.45 per coin. Bulk options include 20-coin rolls at $709.00 and monster boxes containing 500 coins at $17,725.00.

International silver coins feature prominently. Australian Silver Kangaroos from both 2024 and 2023, weighing 1 Oz, are priced at $33.61 and $33.71 respectively.

These Kangaroos are available in 25-coin tubes, with 2024 tubes priced at $840.25 and 2023 tubes at $842.75.

Silver bars offer flexibility across various sizes, ranging from 1 Oz to 1000 Oz, accommodating different investment scales.

Entry-level 1 Oz Silver Bars start at $32.35, while larger options like 10 Oz and 1 Kilo (32.15 Oz) bars are priced at $322.50 and $1,035.55 respectively.

Secondary Market bars demonstrate silver’s accessibility across investment levels, from individual coins to substantial bars.

Each product, from renowned Kangaroos and Eagles to varied silver bars, provides unique opportunities for investors and collectors alike.

Platinum

Platinum offerings present compelling opportunities for precious metal diversification. American Platinum Eagles maintain strong popularity, while options from Australia, Britain, and Canada showcase unique national designs and characteristics.

The American 1 Oz Platinum Eagle represents a premium investment at $1,173.99. Fractional sizes provide accessibility: 1/2 Oz at $614.49, 1/4 Oz at $357.74, and 1/10 Oz at $225.29, accommodating various investment levels.

Bar enthusiasts find competitive options with 1 Oz Platinum Bars at $1,087.99, while the Argor-Heraeus 1 Oz variant offers value at $1,082.99. The 5-gram PAMP Suisse Platinum Bar, priced at $269.74, creates an entry point for platinum ownership.

Additional selections include Austrian Platinum Philharmonics and Canadian Platinum Maples. Despite occasional inventory fluctuations, platinum products offer diverse investment possibilities.

The comprehensive selection ensures accessibility across investment preferences and budgets, maintaining consistent availability of premium precious metal products.

Palladium

You’ll find numerous options when looking to purchase palladium. The selection ranges from government-minted coins to bars available in various sizes from reputable manufacturers.

The 2021 1 Oz American Palladium Eagle coin stands out as a premier choice, attracting both collectors and investors with its exceptional design and limited availability.

Argor-Heraeus offers smaller palladium bars, perfect for those beginning their investment journey. The pricing structure accommodates various investment levels – a 100 Gram bar is priced at $3,490.19, while smaller options include 5-gram bars at $248.60 and 1-gram bars at $69.71.

Multiple brands offer 1 oz palladium bars through various marketplaces, with prices ranging from $1,230.99 to $1,319.99, making palladium investment accessible across different budget ranges.

Notable products like the 1 Oz Canada Palladium Maple Leaf and 1 oz PAMP Suisse Palladium Bar remain unavailable, indicating strong market demand.

Pre-1933 Coins

The Pre-1933 Coins section features an exceptional array of historic US coins, appealing to both numismatic enthusiasts and investment-minded collectors.

Morgan Silver Dollars and Peace Silver Dollars are prominent offerings available for direct purchase. Morgan Silver Dollars, minted between 1878 and 1904, are offered in varying conditions, ranging from Cull grade at $26.74 to About Uncirculated specimens at $37.99.

The selection includes $2.50 Liberty Quarter Eagles and $5 Liberty Half Eagles. You can choose between raw coins and those certified by prestigious grading services like PCGS and NGC, offering enhanced authenticity and potential future value.

Copper

You’ll discover 1-ounce copper pieces featuring distinctive designs such as the Buffalo Nickel and Aztec Calendar, competitively priced at $1.65 per piece.

The 2-ounce Aztec Calendar round provides a larger option at $4.49. The popular 1 oz Copper Round featuring the Golden State Mint Eagle design is temporarily out of stock.

For vintage American coin enthusiasts, Wheat Cents remain available. While many variations are sold out, you can still acquire a 50-coin roll of Lincoln Wheat Cents (1940-1958) for $7.89.

The inventory includes larger 5-ounce copper rounds showcasing Buffalo Nickel and Aztec Calendar designs, priced at $8.95 and $10.95 respectively.

Germania Mint copper bars complete the selection, available in 5 oz, 10 oz, and kilogram sizes, starting at $29.99, $37.99, and $58.99 respectively.

Ways to Purchase from the Company

Purchasing precious metals through Monument Metals offers a secure and straightforward investment opportunity for anyone interested in precious metals.

Follow these steps to make your online purchase:

1. Access the Monument Metals website and sign into your account. New customers can create an account during the checkout process.
2. Select your preferred metal type (gold, silver, etc.) using the navigation menu.
3. Explore the product catalog, which features detailed descriptions and specifications to help with your selection.
4. Set your desired quantity using the quantity adjusters, then add your selections to the cart.
5. Review your cart contents carefully before proceeding to checkout.
6. Complete the payment process by entering your payment information. You can save these details for future purchases.
7. Select your preferred shipping method. All shipping costs are transparent, and packages are discreetly packaged for security.

Monument Metals ensures complete protection of your investment through comprehensive insurance coverage and provides GPS tracking for all shipments, allowing you to monitor your package’s journey.

The platform features an intuitive interface that particularly benefits newcomers to precious metal investing. Customer support representatives remain available to address inquiries and provide order assistance.

This system creates a dependable and secure environment for beginning your precious metals investment journey.

Monument Metals’ IRA Program: How Does it Work?

Adding precious metals like gold, silver, and platinum to your retirement portfolio through Monument Metals’ IRA program offers a robust investment strategy.

Here’s a comprehensive guide on how Monument Metals supports you throughout the precious metals IRA setup process.

Monument Metals streamlines the process of establishing a precious metals IRA by assisting with custodian selection, account funding, and precious metals acquisition.

Follow these simplified steps:

Step 1: Choosing an IRA Custodian

Selecting a reliable IRA custodian is your first crucial step. Monument Metals partners with several trusted custodian companies:

• Equity Trust Company: Specializes in diverse retirement account options beyond traditional investments.
• New Direction Trust Company: Facilitates alternative asset investments within retirement accounts.
• GoldStar Trust Company: Provides specialized expertise in precious metals IRA management.
• The Entrust Group: Delivers personalized guidance for alternative retirement investments, including precious metals.

Step 2: Funding Your Account

After custodian selection, transfer funds from your existing retirement account or bank to your new custodian account.

Step 3: Selecting Precious Metals

Once your account is funded, browse through Monument Metals’ IRS-approved precious metals selection for your IRA investment.

Monument Metals ensures your metals are stored in IRS-approved depositories, maintaining compliance with regulatory requirements. They provide comprehensive insurance coverage during transportation and storage periods.

The process of incorporating precious metals into your retirement portfolio becomes seamless with Monument Metals, offering tangible asset diversification through gold and silver investments.

Monument Metals simplifies the entire journey – from custodian selection to metals acquisition – ensuring a hassle-free experience for your Precious Metals IRA investment.

For those seeking retirement portfolio diversification through precious metals, Monument Metals provides expert guidance throughout the process.

Payment Methods and Policy

Here’s what you need to know about payment methods and essential details at Monument Metals, operating from Frederick.

Available Payment Options:

• Bank Wire Transfer
  + Clearing Time: Immediate upon wire receipt.
  + Note: Wire must be sent within 24 hours of order confirmation.
• PayPal
  + Clearing Time: Instant processing.
• Credit Card
  + Clearing Time: 24 hours.
• Checks & Money Orders (Personal, Cashier’s, Certified)
  + Clearing Time: 5 business days.
  + Note: Must be postmarked within 24 hours of order confirmation and received within 5 days.

Cost-Saving Guidelines:

• Discounts: Bank wire and check payments qualify for 4% savings, reflected during product viewing and checkout.
• Late Payment: Orders may face cancellation if payment delays occur, subject to Market Loss Policy fees plus a $25 cancellation charge. New purchases are blocked until the settlement.

Fee Structure:

• Standard Transactions: Zero additional fees or commissions across all payment methods.
• Large Orders: A 10% initial deposit may apply – contact for details.
• Minimum Order: Orders below $99 incur additional shipping/handling costs.

Order Management:

• Price Lock Period:
  + Under $10,000: 5-day price guarantee.
  + Over $10,000: 3-day price guarantee.
• Contract Status: Orders become binding agreements upon placement.
• Modifications: Order changes are not permitted after submission.
• Cancellation Policy: Suspicious payment activities may trigger cancellation, subject to a $25 fee and company policies.

Monument Metals offers versatile payment solutions ranging from electronic transfers to traditional payment methods. Choosing bank wire or check payments provides a 4% cost advantage.

The company maintains transparency with fees and regulations, implementing strict guidelines to prevent additional charges or order cancellations. Understanding these policies helps ensure smooth transactions and avoid unexpected complications.

Shipping Policy

We are committed to ensuring your order reaches you securely and efficiently. Below is our comprehensive shipping policy that outlines how we manage your order delivery.

We provide complimentary shipping for orders exceeding $199. Orders below $199 incur a minimal shipping fee of $7.99.

This shipping charge includes insurance coverage for your package. For select orders, we offer express overnight delivery at additional costs.

Every package we dispatch is fully insured. Should your package face loss or damage during transit, you’re protected.

You can opt for a full refund or item replacement. The insurance remains valid until you sign for your package, ensuring protection throughout transit.

We primarily ship through the U.S. Postal Service, occasionally utilizing FedEx or UPS based on order volume and insurance requirements. All packages are dispatched in discreet, secure packaging to maintain safety and privacy.

Orders are typically processed within one business day after payment confirmation, excluding pre-order items.

We guarantee shipment of all orders within 2-3 business days post-payment, as outlined in our payment policy. Pre-order items include specific shipping dates for clarity.

You have the option to pre-order items not currently in stock, securing early pricing. Orders containing pre-order items ship once all items become available.

To ensure swift shipping and secure handling, we maintain inventory across multiple secure U.S. locations, including Texas, California, Oklahoma, Delaware, and Maryland. Your order may ship from any of these facilities.

Upon shipment, you’ll receive an email containing your tracking number, allowing you to monitor your package’s journey.

Orders valued over $1,000 require signature confirmation upon delivery, ensuring secure receipt of valuable items.

We accommodate international shipping for orders exceeding $1,000. For international shipping inquiries, please contact us to discuss specific details and rates.

Should your package encounter loss or damage, promptly notify us. With our comprehensive insurance coverage, you’re eligible for a refund or replacement. Please report any issues within three days of order receipt.

Our priority is ensuring your valuable items ship safely and arrive punctually. We maintain thorough insurance coverage, utilize discrete packaging, and provide continuous updates throughout shipping.

Please note potential delays of up to 28 days from estimated delivery dates due to market conditions, though we strive to deliver your order promptly.

Customer Reviews and Ratings for Monument Metals

Monument Metals has established a strong reputation through various customer feedback platforms, demonstrating their reliability in precious metals trading.

• The Better Business Bureau awards Monument Metals an A+ rating, reflecting their business integrity. Customer feedback on BBB shows a respectable 4.06 out of 5 rating from 16 reviews, indicating consistent service quality.
• Trustpilot presents a broader customer perspective with 1,228 reviews averaging 4.3 out of 5 stars, showcasing their solid performance in customer satisfaction.
• Shopper Approved provides the most comprehensive feedback, featuring10,143 reviews with an impressive 4.9 out of 5 rating, highlighting exceptional service standards.

Monument Metals receives mixed feedback, though predominantly positive. Customers frequently praise their user-friendly website navigation, competitive pricing structure, and efficient shipping processes.

Their customer service team demonstrates professionalism in handling issues, particularly with order replacements for lost shipments.

However, some customers express dissatisfaction regarding payment processing complications and delivery concerns.

A notable case involved a customer’s dissatisfaction with a gold coin delivery issue, though further investigation revealed Monument Metals had adhered to their stated policies.

Despite occasional challenges, the company maintains a loyal customer base who consistently choose them for precious metal investments.

The overall customer sentiment suggests Monument Metals operates as a reliable dealer in the precious metals market, with their strengths lying in competitive pricing, efficient order processing, and responsive customer service.

While some operational aspects may benefit from improvement, their commitment to customer satisfaction remains evident through their high ratings across multiple review platforms.

Pros and Cons of Monument Metals

Understanding the advantages and limitations of investing through Monument Metals helps make informed investment decisions.

Here’s what you should consider before committing your funds:

Pros:

• Product Range: Monument Metals offers extensive selections including bullion, numismatic coins, and collectibles that cater to various investor preferences.
• User-Friendly Purchasing: The online platform streamlines your buying experience with an intuitive interface that makes transactions efficient and straightforward.
• Responsive Support Team: You’ll find dedicated customer service representatives ready to address your queries and provide necessary guidance throughout your purchasing journey.
• Value-Added Services: Orders exceeding $199 qualify for complimentary shipping in discreet packaging, ensuring both cost-effectiveness and security. Many products also meet retirement account requirements, making them suitable for long-term investment strategies.

Cons:

• Limited Liquidation Options: The absence of a buyback program might create challenges when you need to sell your precious metals quickly without significant value loss.
• Delivery Requirements: Purchases over $1,000 require signature confirmation upon delivery. This requirement could pose inconveniences if you maintain a busy schedule or cannot be present during delivery hours, potentially leading to rescheduling complications.

These insights should help you evaluate whether Monument Metals aligns with your investment goals, preparing you for both the benefits and potential challenges you might encounter.

Consider how these factors fit into your overall investment strategy before proceeding with your precious metals purchase.

Is Monument Metals a Legitimate Company?

Monument Metals has secured its position on the prestigious Inc. 5000 list for 2024, demonstrating their credibility as a trustworthy enterprise.

Their business model emphasizes cost efficiency while delivering premium products at competitive prices, reflecting their customer-centric approach.

Achieving recognition on the Inc. 5000 list stands as a significant milestone, highlighting Monument Metals’ rapid growth and exceptional performance.

This prestigious ranking involves rigorous verification of company success, with only select businesses meeting the stringent criteria for inclusion.

The presence of Monument Metals on this esteemed list indicates their operational excellence and validates their success through a highly respected industry benchmark.

Conclusion

Monument Metals stands as a prominent figure in the precious metals industry, specializing in gold and silver transactions.

Their commitment to transparency in pricing and exceptional customer service sets them apart in the market.

Their comprehensive product selection caters to both novice investors and seasoned collectors. Despite market fluctuations and logistical challenges, Monument Metals consistently maintains customer satisfaction and builds lasting trust relationships.

For individuals seeking to diversify their investment portfolio through precious metals, Monument Metals represents a reliable and transparent choice.