I still remember the first time I bought gold. It was a mix of excitement and uncertainty. Now, after years of navigating the bullion market, I’ve learned that choosing the right dealer is key.
In this review, I’m comparing SD Bullion and JM Bullion, focusing on their pricing, product selection, and customer experience. This will give you the insights you need to make an informed decision.
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Table of Contents
- 1 Quick Overview
- 2 What is SD Bullion?
- 3 What is JM Bullion?
- 4 Comparison of SD Bullion and JM Bullion
- 5 Which Company is Better for You?
- 6 Conclusion
Quick Overview
- CEO: Michael Wittmeyer
- BBB: 4.6/5 Out of 438 Customer Reviews
- Available Metals: Gold, Silver, and Platinum
- Gold IRA Available: Yes
- Buyback Program: Yes
- International Shipping: No
- CEO: Chase Turner
- BBB: 4.8/5 Out of 1,220 Customer Reviews
- Available Metals: Gold, Silver, Platinum, and Palladium
- Gold IRA Available: Yes
- Buyback Program: Yes
- International Shipping: Yes
What is SD Bullion?
SD Bullion represents a major presence in precious metals retail, offering a comprehensive range of gold, silver, platinum, and palladium products.
Their inventory includes investment-grade coins, bars, and rounds, available through their online platform. The company maintains a strong focus on customer satisfaction and security.
The dedicated team at SD Bullion prioritizes customer support and transaction security, reflected in their excellent Better Business Bureau rating and consistently positive customer feedback.
Founded by two physicians in 2012, following their 2011 launch of a precious metals news website, SD Bullion emerged from their vision to educate investors about gold and silver investments.
Operating from their headquarters in Ottawa Lake, Michigan, they established their business on principles of simplified purchasing processes and competitive pricing.
By 2023, SD Bullion has facilitated over $4 billion in precious metals transactions, securing its position as a leading online retailer in the United States. Their services include purchase and buyback options for gold, silver, and platinum.
A notable aspect of their operation is their commitment to investor education, providing regular market updates, and maintaining an informative YouTube channel focused on precious metals investment strategies.
What Makes SD Bullion Stand Out?
Among precious metals dealers, SD Bullion distinguishes itself through several key attributes. Their approach combines comprehensive product offerings with strong customer support, making them attractive to both investors and collectors.
Here are the distinctive features that set SD Bullion apart:
- Their extensive inventory encompasses gold, silver, platinum, and palladium products, providing diverse options for both investment and collection purposes.
- The user-friendly website design enables smooth navigation and straightforward purchasing processes, eliminating unnecessary complications from your buying experience.
- Founded by medical professionals with deep precious metals expertise, they maintain educational resources through market updates and video content to enhance your investment knowledge.
- Their strong reputation is reinforced by positive ratings from trusted organizations like the Better Business Bureau, ensuring customer confidence.
- The professional background of their founders reflects in their business operations, establishing a reliable platform for precious metals transactions.
SD Bullion excels through its combination of product diversity, streamlined purchasing processes, educational resources, and established trustworthiness, positioning it as a preferred choice for precious metals acquisition.
What is JM Bullion?
JM Bullion emerged in 2011 when two entrepreneurs in Pennsylvania established what would become a significant force in precious metals retail.
Their growth was remarkable, achieving daily sales exceeding 100,000 items within just nine months of operation.
The company relocated its headquarters to Dallas, Texas in 2014, strengthening their physical presence while maintaining their primary focus on online sales.
This strategic move proved beneficial for their expansion, helping them secure a position among North America’s top 500 online retailers.
Their success continued to soar, reaching the 96th position on the top 500 online businesses list by 2019, processing over 2 million orders and generating $3 billion in sales. Their acquisition by A-Mark Precious Metals further validated their market success.
The company’s rapid growth was evident as they accumulated more than 100,000 customers just three years after launch.
Their achievements earned them the top ranking on the Dallas 100 list, and by year five, they were recognized as the 40th fastest-growing private company nationwide.
JM Bullion emphasizes physical ownership of precious metals, ensuring customers can personally possess their investments.
They maintain competitive pricing and extensive product selection online, prioritizing swift delivery, customer satisfaction, and transaction security.
What Makes JM Bullion Stand Out?
JM Bullion distinguishes itself as a premier online precious metals retailer through several key advantages.
- Product Range: Their extensive inventory encompasses coins, bars, and various precious metals, satisfying diverse collector needs.
- Competitive Pricing: Market-aligned prices ensure value for every purchase.
- User-Friendly Platform: The website offers seamless navigation and comprehensive educational resources for precious metal investment.
- Security Measures: Full shipping insurance and protected transactions provide peace of mind.
- Customer Service Excellence: A responsive support team available via chat or phone enhances the shopping experience.
JM Bullion successfully simplifies precious metal acquisition while maintaining security. Their combination of selection, pricing, and service makes them an ideal choice for both novice and experienced collectors.
Comparison of SD Bullion and JM Bullion
This section examines various aspects to help determine which provider might better suit your needs.
1. Products Offered
Exploring these providers’ offerings reveals impressive selections for collectors and investors alike. Let’s examine what each company provides.
SD Bullion
This retailer serves precious metal enthusiasts with comprehensive product options including:
- Gold: Extensive selection of coins, bars, and foil notes, including IRA-eligible items.
- Silver: Comprehensive range of coins, bars, rounds, and starter collections.
- Platinum: Investment-grade coins and bars, IRA-eligible options.
- Palladium: Selected bars and coins for portfolio diversification.
- Copper: Affordable bars and rounds for entry-level collectors.
- MinCertified: Authenticated gold and silver coins ensuring legitimacy.
- Jewelry: Premium pieces combining precious metals with wearable designs.
- Accessories: Essential collection maintenance items including protective capsules, storage solutions, and authentication tools.
Their inventory spans precious metals from silver to copper, complemented by certified coins, jewelry, and collection maintenance accessories.
JM Bullion
JM Bullion offers an extensive selection of premium precious metal products:
- Gold Products: Comprehensive range including notes, bars, jewelry, and themed gifts. Features coins from global mints: American Eagles & Buffalos, Canadian Maple Leaves, British Britannias & Sovereigns, Australian coins, Chinese Pandas, and Lunar Series.
- Silver Products: Diverse collection including statues, bullets, branded silver, bars, international coins, themed gifts, and specialized series featuring Medieval Legends & Egyptian Gods.
- Other Products: Includes platinum and palladium options, copper products, collection accessories, and branded apparel, serving various investment and collecting preferences.
Both companies maintain robust product selections catering to diverse precious metal enthusiasts, offering comprehensive options for investment and collection purposes.
2. Service Offered
Both companies excel in providing comprehensive precious metals services, meeting diverse investor requirements through their specialized offerings.
Comparing these services helps you understand how each company facilitates precious metal investments effectively.
SD Bullion
SD Bullion stands out as an excellent choice for precious metal investments. Their services cover everything from retirement planning to secure storage solutions and selling options.
1. Gold and Silver IRAs Services
SD Bullion excels at helping investors incorporate precious metals into retirement portfolios. They streamline the process of establishing gold and silver IRAs through expert guidance and tax-efficient retirement fund transfers.
The company thoroughly explains retirement-specific regulations for precious metals and potential tax advantages.
Their selection of IRA-compliant gold and silver products makes them a reliable choice for securing retirement through precious metal investments.
2. Depository Services
SD Bullion provides cost-effective storage solutions starting at $9.99 monthly, with annual fees ranging from 0.29% to 0.39%.
CEO Chase Turner personally uses these services, demonstrating confidence in their security measures. Lloyd’s of London insurance coverage protects individual investments, offering peace of mind for stored assets.
3. Sell to Us Services
SD Bullion simplifies the selling process for precious metals, promising competitive market rates. Their three-step procedure begins with a price-lock call, includes complimentary shipping labels, and ensures prompt payment within 1-3 business days after verification.
4. Resources
SD Bullion’s website serves as an educational hub for both novice and experienced precious metal investors.
Their market insights, price updates, and anti-fraud guidance demonstrate commitment to investor education and protection.
The company maintains a strong reputation for reliable, user-friendly investment services in precious metals.
JM Bullion
JM Bullion emerges as another premier destination for precious metal investments, offering comprehensive services tailored to various investor needs.
1. Precious Metals IRA Investments
JM Bullion specializes in retirement planning through precious metals, including gold, silver, platinum, copper, and palladium.
Their IRA-eligible products meet strict purity standards, providing quality options for retirement portfolio diversification.
2. Storage Services
JM Bullion’s partnership with TDS Vaults provides secure storage solutions for precious metal investments.
New customers benefit from six months of complimentary storage on purchases exceeding $3,000 at TDS’s Las Vegas facility.
The storage process integrates seamlessly with purchases through the “Secure Storage” checkout option. TDS offers global storage locations including Las Vegas, Toronto, Zurich, and Singapore, providing flexibility and control over asset placement.
3. Buy Back Services
JM Bullion maintains customer confidence through flexible return and buy-back policies. Customers receive a five-day window for returns and two days for replacements, with minimal associated fees, ensuring a secure purchasing experience.
4. Resources
JM Bullion offers comprehensive educational resources suitable for investors at all levels. Their website features an accessible beginner’s guide to gold and silver investing.
Content includes detailed information about precious metal origins, numismatics, and market updates through regular blog posts.
They provide valuable insights on investment strategies, tax considerations, and storage solutions, creating a comprehensive learning platform for precious metal investors.
Both companies demonstrate a strong commitment to investor service through retirement options, secure storage, and educational resources. Their comprehensive approaches help investors make informed decisions in precious metal investments.
3. Fees
Understanding how these companies handle fees will help you make a well-informed choice.
SD Bullion
SD Bullion stands out with their transparent and straightforward approach. You won’t face any account opening or maintenance fees, making it an attractive option.
Their commitment to transparency means all fees are disclosed upfront. They maintain competitive metal prices, and storage fees start at $9.99 monthly with no hidden costs.
Shipping costs remain competitive at SD Bullion. Orders exceeding $199 qualify for free shipping. Smaller orders have a fixed shipping rate, and all parcels come insured. International customers can view exact shipping costs during checkout for complete transparency.
JM Bullion
JM Bullion structures their fees differently. Primary costs include metal prices, an initial setup fee, and annual administration charges that vary based on purchase volume and type.
Accounts under $100,000 incur a yearly fee of $130, while those exceeding $100,000 pay $180 annually. Account initiation costs remain reasonable at $30 for online setup or $75 for paper applications.
Additional minor fees may apply for certain services. Orders over $200 ship free with JM Bullion, while smaller purchases incur an $8 delivery fee.
Examining these companies reveals distinct fee structures. SD Bullion impresses with transparent pricing and cost-effective storage and shipping solutions.
JM Bullion offers a structured approach with account-size-based fees and competitive shipping rates. Your choice depends on your specific needs and how these fee structures align with your investment strategy.
4. Shipping Policies
Understanding secure delivery methods for precious metals purchases is crucial for peace of mind.
SD Bullion
US customers spending above $199 at SD Bullion receive complimentary shipping with insurance coverage. Orders below this threshold require a $9.95 shipping and insurance fee.
These shipping benefits apply when selecting cash discount payment methods. Insurance covers loss or damage during transit, requiring signature confirmation upon delivery.
Missing signature confirmation or requesting delivery without signature voids insurance coverage. SD Bullion assists with insurance claims but requires customer documentation.
Storage beyond 30 days may incur additional charges. International orders have specific requirements. Return shipping costs and associated fees fall on the customer, with a $75 reshipment fee if necessary.
JM Bullion
JM Bullion demonstrates shipping expertise with over 5 million successful deliveries. They provide comprehensive tracking and insurance, utilizing various carriers including USPS, FedEx, UPS, and armored transport.
Their service accommodates expedited shipping options and delivers to PO boxes and military addresses. Their Las Vegas Airport location enables quick air transport access, minimizing transit risks.
Discrete packaging ensures valuable contents remain confidential. Customers can monitor shipments online or receive text updates regarding delivery status.
JM Bullion maintains full insurance coverage until signature confirmation. Beyond standard carrier insurance, they implement specialized precious metals coverage for enhanced protection.
Both companies demonstrate reliable shipping practices. While slight variations exist, each maintains trustworthy delivery systems.
Their established policies provide customer confidence in precious metal purchases. Understanding these shipping protocols helps ensure secure investment transactions.
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5. Payment Methods
Understanding payment options at SD Bullion and JM Bullion helps you make informed decisions about your precious metal purchases.
SD Bullion
SD Bullion provides multiple payment options tailored to various order sizes. For purchases exceeding $20,000, bank wire remains the sole option. Orders up to $20,000 can be processed using personal or cashier’s checks.
Postal money orders accommodate purchases up to $9,999, while credit cards, debit cards, and PayPal serve transactions up to $5,000, offering convenience for smaller purchases.
Bitcoin transactions extend to $250,000, catering to cryptocurrency enthusiasts. E-check payments up to $10,000 qualify for a 4% discount, though bank compatibility requires verification before proceeding.
JM Bullion
JM Bullion extends comprehensive payment solutions. Their credit and debit card acceptance reaches $100,000, accommodating substantial investments.
Modern payment methods include Google/Apple Pay and PayPal for significant amounts. Paper checks and eChecks (ACH) offer 4% savings on purchases up to $100,000.
Bank wires handle transactions between $500 and $1,000,000, also providing a 4% discount. Klarna facilitates payments ranging from $35 to $20,000.
Cryptocurrency payments stretch to $2,000,000, featuring a 3% discount, demonstrating modern financial integration.
These payment structures reflect thoughtful consideration of customer needs, balancing traditional and digital payment preferences.
The variety of payment methods enhances transaction confidence and comfort. Whether investing modest amounts or substantial sums, these options ensure smooth, secure transactions.
6. Customer Support
Quality customer service proves essential when purchasing precious metals online. Both SD Bullion and JM Bullion demonstrate a strong commitment to customer satisfaction.
SD Bullion prioritizes customer experience through instant live chat support, providing immediate assistance for quick queries.
Their phone support features knowledgeable representatives who simplify complex transactions. Email responses typically arrive within 24 hours, delivering comprehensive information.
JM Bullion excels through comprehensive customer support. Their detailed FAQ page addresses common concerns proactively.
Their phone support minimizes wait times while providing expert product knowledge. Email communications offer thorough solutions to complex inquiries.
Both companies maintain support throughout the purchase process, from the initial transaction through delivery and resolution of potential issues.
Their dedication shows through market insights and guidance. Online precious metal purchases become straightforward through their reliable customer service.
Their comprehensive support systems ensure customer confidence and satisfaction. This commitment to service quality significantly enhances the purchase experience.
7. 3rd Party Reviews and Ratings
Customer feedback provides valuable insights when selecting precious metal dealers. Review analysis reveals important performance metrics for both companies.
SD Bullion
SD Bullion maintains impressive customer satisfaction levels. Their BBB A+ rating accompanies a 4.8/5 average from 1,220 reviews. Trustpilot shows 4.3/5 from 2,629 reviews, indicating strong performance.
Shopper Approved demonstrates exceptional satisfaction with 4.8/5 from 174,348 reviews. Sitejabber presents a moderate 3.6/5 from 641 reviews.
JM Bullion
JM Bullion demonstrates robust customer approval. Shopper Approved reveals 4.8/5 from 390,462 reviews, indicating widespread satisfaction.
Trustpilot ratings show 4.4/5 from 1,483 reviews, suggesting general satisfaction with room for improvement.
ConsumerAffairs presents 4.5/5 from 789 reviews. Their BBB profile features an A+ rating with 4.6/5 from 438 reviews.
Both dealers maintain strong overall customer satisfaction ratings. Multiple platform verification reinforces their reliability and service quality.
Despite occasional mixed feedback, positive reviews dominate, building investor confidence. These comprehensive ratings help guide investment decisions through verified customer experiences.
8. Pros and Cons
Examining the advantages and disadvantages of SD Bullion and JM Bullion will help guide your decision-making process.
SD Bullion
SD Bullion has gained popularity through competitive pricing and diverse metal offerings. Let’s examine what you can expect when purchasing from them.
Pros:
- Cost-Effective: Their pricing structure remains competitive.
- Product Range: You’ll find extensive metal product selections.
- Security Measures: Your transactions and personal information stay protected.
- Efficient Shipping: Quick delivery with comprehensive tracking services.
Cons:
- Shipping Expenses: Higher delivery costs on smaller purchases.
- Premium Pricing: Market prices occasionally exceed spot rates.
- Limited Support Hours: Customer service availability might not align with your needs.
SD Bullion excels in providing competitive deals and diverse options, though these factors warrant consideration before purchasing.
JM Bullion
JM Bullion maintains transparency and customer satisfaction as core values. Here’s what you should know about their service offerings.
Pros:
- Transparent Pricing: No hidden costs in your transactions.
- Professional Sales Team: Supportive staff without pressure tactics.
- Established Reputation: Strong market presence with buyback guarantees.
- Enhanced Security: Robust protection for your transactions.
- Real-Time Pricing: Live metal price updates are available.
- Quality Support: Highly rated customer service.
Cons:
- Limited Availability: No weekend customer support.
- Inventory Constraints: Product availability may vary.
- Currency Restrictions: Exclusively accepts USD.
JM Bullion offers transparency and straightforward pricing, despite limited availability and weekend support restrictions.
Both dealers present unique advantages and limitations. Consider these factors based on your specific requirements for precious metal purchases.
Which Company is Better for You?
When choosing between SD Bullion and JM Bullion, your specific needs matter most. SD Bullion’s ‘Lowest Price Guarantee’ appeals to cost-conscious buyers.
Their extensive selection and beginner resources prove valuable. However, JM Bullion might suit you better if a user-friendly interface and customer service priority rank higher.
Both online precious metals companies offer diverse payment options and similar product ranges, ensuring secure shipping methods.
Consider comparing prices, reviewing customer feedback, and testing website navigation to determine your best match.
Conclusion
Examining SD Bullion and JM Bullion reveals strong precious metals dealers with distinct characteristics. SD Bullion excels in specialized services, while JM Bullion offers extensive product variety.
Both maintain reliability and competitive pricing, making either choice viable for expanding your precious metals portfolio.
Goldco Precious Metals
- Goldco Surpasses $2 Billion in Precious Metals Placements
- Over 6,000 Five-Star Ratings on BBB, Trustpilot, and ConsumerAffairs
- Seven-Time Winer on the Inc. 5000 List