I thought SD Bullion’s low premiums and vast selection would make them my go-to precious metals dealer. Instead, hidden fees blindsided me at checkout, deliveries arrived weeks late, and customer service left me hanging.
After digging through countless customer reviews and experiencing their service firsthand, I’m sharing what every investor needs to know before risking their hard-earned money with SD Bullion.
Table of Contents
- 1 What is SD Bullion?
- 2 How Does SD Bullion Work?
- 3 What Services Does SD Bullion Offer?
- 4 What Products Does SD Bullion Offer?
- 5 What Are Charges?
- 6 What Are the Customer Reviews and Ratings for SD Bullion?
- 7 What Are the Benefits of Buying from SD Bullion?
- 8 What Are the Drawbacks of Buying from SD Bullion?
- 9 Is SD Bullion a Trustworthy Company?
- 10 Frequently Asked Questions
- 11 Conclusion
What is SD Bullion?

They are a prominent dealer in the precious metals industry, specializing in selling a wide range of products like gold, silver, platinum, and palladium.
Their inventory includes coins, bars, and rounds for investors and collectors. They operate online, meaning people can buy metals from their website.
SD Bullion was started in 2012 by two doctors after they had built a popular website about gold and silver news in 2011.
They wanted people to understand the importance of investing in gold and silver. SD Bullion’s headquarters is in Ottawa Lake, Michigan, in the United States. From the beginning, SD Bullion promised to keep things simple and offer low prices on precious metals.
The company has sold over $4 billion worth of metals and is now one of the top online stores in the US as of 2023. It also buys gold, silver, and platinum from people, which means it helps customers with both buying and selling.
SD Bullion is also dedicated to teaching people about investing in metals. They share information about current metal prices and have a YouTube channel for news and learning about gold and silver.
The SD Bullion team ensures customers feel safe and supported when they buy or sell precious metals. Their top rating from the Better Business Bureau shows how good they are at making their customers happy.
How Does SD Bullion Work?

This online store sells precious metals like gold, silver, platinum, and palladium. It aims to provide a simple and safe way for people to buy these metals at competitive prices, offering various products suitable for different investors.
Here, I’ll explore how SD Bullion works:
1. How to Buy from the Company

Buying precious metals and investing with SD Bullion is a simple and well-supported process. The SD Bullion team ensures that even those new to this kind of investment can do it quickly.
Investing with SD Bullion is straightforward for their clients. They assist at each step of the process. Here’s a look at the key steps a typical investor went through:
- Set Up A Gold IRA: The investor sets up a special retirement account following certain tax rules. This involves providing SD Bullion with some personal and financial details. Their team members are on hand to assist in setting up the new account.
- Fund Your Account: Next, the investor needs to deposit money into the account. SD Bullion offers diverse funding options, allowing payments via check, bank transfer, or moving money from another retirement account. The investor chose to transfer funds from another account, and an SD Bullion representative facilitated the details with the other account’s team.
- Buy Precious Metals: Once the account has funds, the investor can purchase gold or silver from SD Bullion. The investor selects the desired metals from their website, and then SD Bullion ensures the metals are securely stored at the SD Depository. The client can monitor their metals online or visit the depository, adhering to the regulations until they can take them home.
Investing with SD Bullion is user-friendly, with the company offering guidance throughout each step. Lastly, investors must inquire about all possible costs early in the process to understand what the investment will entail from the beginning.
2. What Payment Methods Does SD Bullion Accept?
SD Bullion sells precious metals and offers different ways to pay for them. They’ve set up their payment methods to fit lots of other customers.
From those who like doing things the old-fashioned way to people who prefer the latest digital payment technology.
Here’s a simple look at how you can pay at SD Bullion:
- Bank Wire Transfers: If you’re buying more than $20,000, you’ll need to use a bank wire transfer. This method is secure and works fast, so big buyers can feel safe and get their orders quickly.
- Checks and Money Orders: SD Bullion is okay with personal and cashier’s checks and money orders, but only up to a certain amount. Some people really like using these because it’s what they know.
- Digital Payments: For those who like quick and tech-savvy ways to pay, SD Bullion takes Credit/Debit cards, PayPal, and even Bitcoin, but only for smaller buys. These methods are super fast and fit well for shoppers who are used to online buying.
- E-Check: E-check is also an option for up to $10,000. They’re like digital checks and even come with a discount, making them a good choice for saving some money.
However, SD Bullion will not let you pay in a few ways, such as with American Express and various prepaid cards. That may be tricky for some shoppers.
They also lets buyers from other countries pay with Credit Cards, Bitpay, or bank wires. However, sending money from overseas can sometimes incur extra fees.
SD Bullion has put together various payment methods to make everyone happy. While not every payment method is accepted, they’ve done their best to include many options. They’re also always looking to add more ways to pay in the future.
3. Shipping Process

SD Bullion is known in the competitive precious metals market for offering the lowest prices since 2012 and for its robust and customer-friendly shipping process.
Free Shipping Offer
SD Bullion provides free shipping and insurance for all US orders above $199, showing their dedication to good deals. Orders under $199 are charged a $9.95 shipping fee. However, orders sent outside the US have different rules and prices.
Shipping Time
Once your payment is received, SD Bullion usually prepares your order to ship within 1-3 business days if the market is stable.
If you choose fast shipping with FedEx, your package should arrive within two days after it’s sent, but deliveries to Alaska and Hawaii might take longer.
Insurance and Package Safety
SD Bullion insures packages until they are delivered and needs a signature as proof. If you decide not to sign for your package or if you have it sent to someone else, the insurance won’t cover it.
SD Bullion is very helpful if a package gets lost or damaged, but customers must cooperate during investigations to ensure the insurance works.
International Shipping and Returns
SD Bullion ships to other countries, and you will see the shipping price and details when you check out. If an international customer refuses a delivery, they must pay for the return shipping, taxes, and a fee for resending the order. SD Bullion is strict about who covers the costs in these situations.
Extra Fees
If you’re storing your order at SD Bullion’s facility, it must be over $199, and you need to sign a contract. Packages sent to PO Boxes are not insured if they’re worth more than $10,000, which is important for large orders.
Returned packages or those delayed at the customer’s request might have a monthly storage fee to discourage delays.
Tracking Your Order
After your order is sent, you will receive an email with a tracking number so you can follow your package’s journey on the carrier’s website. This shows that SD Bullion wants to keep you informed and confident about your order.
What Services Does SD Bullion Offer?
SD Bullion is a well-known company that deals with precious metals. It offers various services that help both new and experienced investors confidently buy and manage their investments in gold and silver.
1. Gold and Silver IRAs Services

SD Bullion offers special Gold and Silver IRA services for people who want to add gold and silver to their retirement savings.
This option is handy for those looking to diversify their retirement funds, not just sticking to usual stocks and bonds.
SD Bullion partners with experts who help clients set up a new retirement account that can hold physical gold and silver.
They assist customers in moving their existing retirement savings to this new account without facing any tax issues.
SD Bullion also focuses on teaching their clients about the rules set by the IRS for such investments and the tax benefits they might get.
They simplify the complex process of handling and storing these precious metals, which can seem overwhelming to many.
SD Bullion offers a wide array of gold and silver items that are allowed in these IRAs, including coins and bars that meet strict quality standards.
2. Depository Services

Need a safe and budget-friendly place to keep your gold, silver, and platinum? SD Depository offers top services starting at just $9.99 monthly for storing your precious metals separately.
Many people pick SD Depository because most home insurance doesn’t cover precious metals in case they get stolen or lost. It gives them peace of mind, especially when away from home. It also makes selling metals easier and cheaper.
SD Depository is known for delivering gold and silver safely and quietly to customers. They also provide a secure place outside your home to store any metals. They make sure you always own your metals and can quickly sell them when you want.
Main Benefits
- Insurance: Everything you store is fully covered by Lloyd’s of London insurance.
- Safety and Security: Feel safe knowing your investments are protected against theft.
- Affordable Prices: New customers get the first three months free*, and then it’s as low as $9.99 a month.
- Private: Your metals are kept separated and under your name.
- Modern Security: Your items are specifically yours, kept apart from others.
- No Worries: Insurance covers everything, so you don’t have to fear losing your metals to theft or damage.
With clear prices and the option to check on your metals by visiting, SD Depository is the best and safest option for your precious metals.
3. Sell to Us Services

SD Bullion isn’t just for buying. They also repurchase things from you, which is unique because not all companies like them do that. SD Bullion only takes certain things back; you must have enough of it.
You need:
- At least 20 ounces of silver.
- Or at least 1 ounce of gold.
- They also take back 1 ounce of platinum.
- And 1 ounce of palladium.
4. Resources

Exploring SD Bullion’s website reveals a hidden gem: its Educational Resources section. This section is packed with valuable information, making it more than just a simple guide.
Right from the start, SD Bullion goes beyond essential tips. They offer deep dives into investing in gold, silver, and other precious metals.
They cover everything you need to know to get started, like why it’s wise to include metals in your investment mix and how to begin.
What makes SD Bullion stand out is how it keeps new and experienced investors informed about the latest news and trends in the precious metals market.
They also share expert advice on how to avoid common traps and scams in the industry, which is super helpful for staying safe while investing.
What Products Does SD Bullion Offer?

They sell many different things for people who want to buy precious metals. When you look at their website, you will find these things you can buy:
- Gold: You can find gold coins, bar-shaped gold, shiny paper gold (foil notes), the newest things for sale, and gold for IRA.
- Silver: They have silver coins, bars, round-shaped pieces, packs for starters, new items, and silver approved for special retirement accounts (IRA).
- Platinum: This includes platinum coins and bars, plus platinum, suitable for IRAs.
- Palladium: They offer bars and coins made of this metal.
- Copper: There are copper bars and round pieces to choose from.
- Jewelry: This includes necklaces, arm bracelets, earrings, chains, and finger rings.
- Accessories: They sell things to keep your coins safe, like capsules, tubes, big boxes, scanners, and other helpful tools for coin collectors.
- MinCertified: They also have certified gold and silver coins that they check to ensure they are real.
At SD Bullion, people can find many different kinds of precious metals and items related to collecting coins. They make sure customers have good choices for buying metals and special items.
What Are Charges?
Understanding the financials is critical for investors looking for low-cost bullion with transparent pricing structures.
SD Bullion offers affordable options for buying precious metals like gold and silver. They make sure their prices are clear and among the lowest. They have $0 Account setup fee and they don’t charge annual maintenance fee.
SD Bullion promises to show all costs upfront, so there are no surprises. They guarantee low prices on metals and offer clear storage fees starting at $9.99 a month. There are no hidden fees.
SD Bullion makes shipping simple and cost-effective. They work with well-known shipping companies to ensure that your order arrives safely and on time.
- Orders over $199 ship for free.
- Smaller orders have a flat-rate shipping cost, making it easy to know what you will pay.
- All shipments are fully insured to protect your investment.
- For orders going abroad, the shipping costs are clearly shown when you check out.
The company’s approach to pricing and shipping demonstrates its commitment to customer satisfaction and investment protection.
Their transparent fee structure and reliable shipping services make them a trustworthy choice for precious metal investments.
What Are the Customer Reviews and Ratings for SD Bullion?

SD Bullion has garnered attention from several customer review platforms, reflecting the experiences of its users.
It’s important to consider these insights as they portray the service quality and customer satisfaction offered by SD Bullion.
Below is a detailed table showcasing the ratings and number of reviews on various platforms.
| Platform: | Ratings: | Number of Reviews: |
| BBB: | 4.81/5 | 1,192 reviews |
| Trustpilot: | 4.3/5 | 2,735 reviews |
| Shopper Approved: | 4.8/5 | 182,700 reviews |
| Sitejabber: | 3.9/5 | 646 reviews |
SD Bullion is a favorite among customers who buy and sell precious metals. It is known for its excellent service and good prices.
People love how their orders arrive safely and on time. Many have been happy customers for years because of the company’s attention and quick shipping.
They also like SD Bullion’s hassle-free way of buying items back and the special items they sell at prices that are affordable for everyone.
However, there was a disappointment when a customer received one fake item, and another had trouble with lost mail.
Despite these issues, most customers trust SD Bullion and look forward to buying from them again, encouraged by positive reviews from reputable coin collectors.
What Are the Benefits of Buying from SD Bullion?
Buying from SD Bullion comes with a bunch of advantages for people wanting to buy precious metals.
- Competitive Prices: SD Bullion offers prices that are in tune with the current market, ensuring you always get a good deal. They keep their prices low by buying in bulk and running efficiently.
- Wide Selection of Products: They have an extensive selection, from gold bars to rare coins, making it easy to find whatever you’re looking for in one place.
- Secure Transactions: Your personal and payment info is always protected, giving you the confidence to shop without worry.
- Fast Shipping: SD Bullion is fast to ship, keeping you informed from the moment you make a purchase until it arrives at your doorstep. This combination of fair prices, a wide selection, safety, and fast delivery makes SD Bullion a great choice for buying precious metals.
What Are the Drawbacks of Buying from SD Bullion?
Although SD Bullion offers great prices and a lot of different precious metals, there are several downsides.
- Shipping Costs: You might have to pay extra for shipping and insurance when your order is less than a certain amount. This can make your purchase more expensive.
- Premium on Spot Price: You’ll often pay more than the actual market price of the metal, known as a premium. This can be higher for certain products or when demand is up.
- Limited Customer Service Hours: Lastly, their customer service isn’t available 24/7. This can be inconvenient, especially for customers in different time zones or those who need help after regular business hours.
Is SD Bullion a Trustworthy Company?

They are a good and reliable company that sells precious metals like gold and silver. It was started in 2012 by two doctors and has grown quickly because of its fair prices and wide range of products.
SD Bullion is known for being clear and straightforward with customers. People who buy from them often leave positive reviews, which show that the company is respected for its trustworthiness and customer service.
SD Bullion also educates its buyers about investing in metals, which helps people trust them more when buying precious metals.
Frequently Asked Questions
Q1. Where does SD Bullion ship from?
SD Bullion ships its products primarily from their headquartered location in Ottawa Lake, Michigan, USA. This enables the company to serve both a national and international customer base efficiently, ensuring that clients receive their precious metal investments securely and in a timely manner.
Q2. Does SD Bullion have any pending lawsuits?
As of the latest information, SD Bullion has no current lawsuits. Searches done on UniCourt and Justia found no legal problems against the company, showing that SD Bullion currently has no big legal issues.
Q3. Is SD Bullion insured?
Yes, SD Bullion investments are insured. They use Lloyd’s of London, ensuring that customers’ investments are protected against physical loss, damage, and theft, providing peace of mind for precious metals stored through their services.
Q4. Does SD Bullion charge taxes?
SD Bullion may collect sales tax on purchases, depending on the shipping location and the type of product bought.
Sales tax collection is mandated by shifts in legal standards, notably after the 2018 Supreme Court ruling in South Dakota vs. Wayfair Inc., which allows states to require sales tax on online purchases.
Q5. How much does it cost to cancel an order on SD Bullion?
Canceling an order on SD Bullion may incur a restocking fee of 5% or $35, whichever is higher, for most products. For the SD24K jewelry line, the fee is 10%.
Returns must be within three business days of receipt and in original condition. Customers cover return shipping; SD Bullion covers exchange shipping. Market loss may also apply.
Conclusion
Since starting in 2012, SD Bullion has proved to be a reliable spot for buying gold and silver. It’s grown a lot, with over $4 billion in sales, showing just how much customers trust them.
They promise low buying prices and good selling prices, which means they really look out for their customers.
SD Bullion is not just a place to buy—it’s also a great place to learn about investing in precious metals. Whether you’re just getting started or you’re a pro at investing, this business is a solid choice to consider.


